Program Analyst (Informatics)

Veterans Health Administration • Prescott, AZ

6h • Onsite

About The Position

The Program Analyst (Informatics) position is located at the Bob Stump Department of Veterans Affairs Medical Center in Prescott, Arizona. Its purpose is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes and supporting the successful adoption and application of new technologies throughout the Veterans Health Administration.

This is a detail not to exceed 120 days, with an anticipated start date of October 19, 2026. The detail may be extended with concurrence. A temporary promotion to GS-12 may be authorized for highly qualified candidates. The person detailed to the position may be selected for permanent placement without further competition.

The role coordinates computer and EHR programs, develops project plans, assesses business needs and potential solutions, and evaluates whether informatics products and services meet stakeholder needs. It supports software enhancements, process improvement, deployment and optimization of health information technology, clinical workflow coordination, EHR usability and interoperability, and the integration of clinical software and emerging technologies. The analyst also helps apply analytical and data techniques for decision support and evaluates and reports system and application errors.

The work schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. This is not a virtual position. The position description number is PD99398S. Relocation and recruitment incentives, critical skills incentives, and permanent change of station benefits are not authorized.

Requirements

• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Must meet applicable background and security investigation requirements.
• Must complete the required online onboarding process and provide acceptable identification for pre-employment requirements.
• Must participate in the seasonal influenza vaccination program as a condition of employment for VA Health Care Personnel.
• Must serve the applicable one-year probationary period or two-year trial period, as required.
• By the announcement closing date of October 16, 2026, must have one year of specialized experience equivalent to at least GS-11 in the normal line of progression. Qualifying experience includes informatics program coordination, EHR program coordination, project planning, stakeholder requirements gathering, solution research and deployment, assessment of informatics services, use of analytical and data techniques for decision support, support for EHR modernization implementation phases, and end-to-end workflow evaluation and optimization.
• Current federal employees and other applicants covered by time-in-grade rules must meet the GS-12 requirement of 52 weeks at GS-11 and provide supporting SF-50 documentation.
• The role requires periods of walking, standing, bending, or climbing and carrying light items such as books, instruments, laptops, or similar materials.

Nice To Haves

• Current or recent experience in project management, program management, or contract management.
• COR certification.
• Familiarity with Vocera, VISTA, CPRS, BCMA, or EHRM processes.
• Customer service or client support experience.
• Inventory management experience.

Responsibilities

• Coordinate computer programs, programming, and EHR programs; develop project plans; assess business needs and viable solutions; deploy solutions; and evaluate whether informatics products and services meet stakeholder needs.
• Contribute to software enhancements, guide process improvement activities, and partner with information technology colleagues.
• Provide communication channels for clinical and business teams to support deployment, sustainment, and optimization.
• Coordinate across services to support clinical workflows.
• Improve EHR usability and interoperability, including the ability to interface with other information-based systems.
• Adapt clinical software and emerging technologies to optimize care delivery through education and communication with clinical and administrative services.
• Apply statistical, machine learning, visualization, inferencing, and other techniques to enable decision support.
• Evaluate, test, and report errors found while working with systems and applications.
• Analyze workflows end to end to identify opportunities to improve or optimize people, systems, information, and tools.
• Identify workflow issues, develop solutions based on best-practice guidelines, and resolve and communicate changes to maintain and optimize processes that deliver health information technology solutions.
• Partner with stakeholders to plan and deploy medical devices in clinical areas.
• Develop informatics practices and competencies in alignment with the organization's strategic needs.

Benefits

• Federal employee benefits are available to eligible employees; the specific benefits depend on position type and should be confirmed with the hiring agency.
• Selected applicants may qualify for approved service credit toward annual leave accrual based on prior work or military service; credit is not guaranteed and must be requested and approved before appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed