Clinical Informatics Analyst

Sanford Health•Marshfield, WI
•$27 - $42

About The Position

The Clinical Informatics Analyst connects clinical operations and technology, supporting the effective use of Sanford’s electronic medical record (EMR) and related technology. The role emphasizes training, education, end-user support, and helping clinical staff integrate workflows and processes into daily practice to support safe, efficient, and effective patient care. The analyst works with assigned departments, geographic areas, facilities, providers, and IT staff to facilitate effective application use. Responsibilities include researching and recommending workflow improvements, creating and analyzing reports, providing individual and classroom training, supporting end users onsite and remotely, developing clinical workflows, and investigating and resolving application and workflow issues. The role also participates in committees that promote standardization and optimization of clinical informatics changes. The position requires strong customer service, communication, analytical, problem-solving, critical-thinking, time-management, and prioritization skills, as well as proficiency with Microsoft Office. The analyst is expected to contribute to a respectful, professional, accountable, and collaborative work environment. Periodic day and overnight travel, scheduled support or meetings outside business hours, and participation in an on-call rotation may be required.

Requirements

  • Associate’s degree required.
  • Minimum of two years of experience in a healthcare setting required.
  • Licensed or registered in a clinical field required.
  • Proficiency in Microsoft Office software required.
  • Strong analytical, problem-solving, critical-thinking, verbal communication, and written communication skills.
  • Strong time-management and prioritization skills.

Nice To Haves

  • Bachelor’s degree preferred.
  • Previous experience in nursing or healthcare management, education, development, and/or healthcare information management preferred.
  • Electronic Medical Record (EMR) experience preferred.
  • Experience in EHR implementation or Super User training strongly preferred.
  • Experience with EHR training and adult learning principles.

Responsibilities

  • Assist assigned departments, geographical areas, or specific functions with use of Sanford’s EMR and associated technology.
  • Research, analyze, and recommend application workflow improvements.
  • Create and analyze reports using multiple reporting mechanisms.
  • Provide individual and classroom training and onsite and remote end-user support.
  • Develop supporting clinical workflows.
  • Investigate and resolve application and workflow issues.
  • Participate in committees that promote standardization and optimization of clinical informatics changes to Sanford’s EMR and associated technology.
  • Provide customer service for support and training requirements and promote a team approach.
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