Analyst-Clinical Informatics III

IU Health•Indianapolis, IN

About The Position

Indiana University Health is seeking an Analyst-Clinical Informatics III to serve as a strategic liaison between clinicians, Information Technology teams, and administrative leadership. The role ensures technology solutions support clinical practice and operational goals by optimizing workflows, enhancing EHR functionality, and translating clinical, operational, and business data into actionable insights that improve patient care, safety, efficiency, and decision-making. The position designs and implements digital solutions, leads data-driven improvement initiatives, and provides education and support to clinical teams to promote adoption and performance. It gathers, analyzes, and interprets complex data and supports decision-making through reporting, dashboards, and analytics tools. The Analyst manages multiple priorities, mitigates risk, collaborates across stakeholders, builds customer relationships, mentors colleagues, promotes inclusive practices, and drives continuous improvement and innovation. The role leads Clinical Informatics data analytics training, reviews EHR performance data to identify staff and workflows needing training reinforcement, assists with post-coaching data analysis, and supports team members and leaders in using EHR dashboards for clinical needs. Travel across the IU Health system is required for projects, onsite meetings, or as requested.

Requirements

Bachelor's degree required.
Four to seven years of Clinical Informatics or Health Information Technology experience required; ideally as a superuser.
Three to five years of clinical experience required.
Certification/accreditation in Epic Clinical Decision Tools required.
Current, active Indiana license as a healthcare professional required (examples include Provider, Registered Nurse, Nurse Licensure Compact, Dietician, Social Worker, or Respiratory Therapist).
Informatics certification required (ANCC, HIMSS-CPHIMS, or CAHIMS).
Ability to travel across the IU Health system for projects, onsite meetings, or as requested.

Nice To Haves

Master's degree preferred.
Experience as a superuser is ideal.

Responsibilities

Serve as a strategic liaison between clinicians, Information Technology teams, and administrative leadership.
Optimize workflows and enhance EHR functionality to support clinical practice and operational goals.
Translate clinical, operational, and business data into insights that support patient care, safety, efficiency, and decision-making.
Design and implement digital solutions and lead data-driven improvement initiatives.
Provide education and support to clinical teams to drive adoption and performance.
Gather, analyze, and interpret complex data; support decisions through reporting, dashboards, and analytics tools.
Manage multiple priorities, mitigate risk, and foster collaboration across stakeholders.
Build customer relationships, mentor team members, promote inclusive practices, and drive continuous improvement and innovation.
Participate in mentoring opportunities and serve as a resource for informatics and analytics expertise.
Lead Clinical Informatics training efforts for data analytics.
Review EHR performance data to identify staff members and workflows that need training reinforcement.
Assist with running post-coaching data to identify potential gains.
Support and provide working knowledge of EHR dashboards so team members and leaders can create, maintain, and review data for clinical needs.
Coordinate work activities with team members and leaders, identify shareable solutions, and share best practices.
Communicate clearly and professionally, listen actively, seek clarification, and promptly respond to information requests.
Identify current and short-term customer needs and deliver solutions, products, and services that meet or exceed expectations.
Address problems directly, deliver high-quality work on time, and apply basic project-management principles and organized work practices.
Use critical thinking and information from multiple sources to improve problem solving and recommendations.
Act as a preceptor, share expertise, develop education plans or materials, and evaluate and adjust education based on learner response.
Proactively resolve issues, address concerns, identify risks, and improve processes and outcomes of moderately complex initiatives.
Demonstrate commitment to IU Health's mission, vision, values, and strategic direction.
Travel across the IU Health system for projects, onsite meetings, or as requested.