About The Position

The Program Analyst III serves as a senior analyst and technical resource supporting SBA capital-access and lender-oversight programs. The role leads complex program analyses, performance-measurement initiatives, evaluations, and management studies. The analyst independently designs and executes analytical projects and develops recommendations for senior management to inform program planning, policy, oversight, performance improvement, and resource decisions.

Requirements

  • Bachelor’s degree in public policy, public administration, business administration, economics, finance, statistics, data analytics, or a related field.
  • Three or more years of progressively responsible specialized experience performing or leading program analysis, performance measurement, evaluation, management analysis, or related analytical work.
  • Experience independently designing and executing analytical projects.
  • Experience leading high-visibility or cross-functional initiatives.
  • Advanced Excel proficiency.
  • Experience with data visualization, dashboards, or business-intelligence tools.
  • Strong knowledge of program evaluation, performance measurement, and management-analysis methods.
  • Ability to synthesize complex analysis into concise, actionable recommendations.
  • Strong executive writing, presentation, facilitation, and briefing skills.
  • Ability to mentor other analysts and lead analytical workstreams.
  • U.S. citizenship and Secret clearance, as indicated in the job title.

Nice To Haves

  • Master’s degree in public policy, public administration, business administration, economics, finance, statistics, data analytics, or a related field.
  • Experience supporting federal lending, financial-services, capital-access, risk-management, or lender-oversight programs.
  • Experience with SBA, OCA, OCRM, 7(a), or Government-guaranteed lending.
  • Experience with Power BI, Tableau, or comparable dashboard and visualization tools.
  • Experience advising senior Government leadership.

Responsibilities

  • Lead the design and execution of complex program, policy, performance, and management analyses.
  • Define analytical scope, data requirements, methodologies, baselines, metrics, and targets.
  • Integrate financial, operational, quantitative, and qualitative information.
  • Develop advanced dashboards, scorecards, analytical products, and management reports.
  • Design performance-measurement and evaluation frameworks for new or evolving programs.
  • Conduct forecasting, trend analysis, workload analysis, and program-effectiveness assessments.
  • Develop decision memoranda, white papers, reports, presentations, and executive briefings.
  • Produce conclusions and recommendations for senior management.
  • Identify emerging risks, data gaps, performance deficiencies, and process-improvement opportunities.
  • Recommend changes to reporting, metrics, controls, procedures, or program operations.
  • Lead or coordinate analytical efforts across offices and stakeholder groups.
  • Mentor junior and mid-level analysts.
  • Serve as an internal consultant on performance measurement, program evaluation, data analysis, and management reporting.
  • Present complex findings and recommendations to senior leadership and nontechnical audiences.

Benefits

  • 15 PTO days.
  • 11 paid holidays.
  • Medical insurance with three options, including an HSA with a $600 employer contribution.
  • Dental insurance with no age limit for orthodonture.
  • Vision insurance through EyeMed with in- and out-of-network coverage.
  • Short-term and long-term disability coverage with 100% premium support.
  • Life insurance and AD&D with 100% premium support.
  • Supplemental life insurance.
  • Critical care and accident insurance availability.
  • Pet insurance through Nationwide.
  • Employee Assistance Program.
  • 401(k) enrollment from day one, with a 4% company deferral.
  • $1,500 annual training budget.
  • $1,500 referral bonus.
  • Eligibility for annual merit and discretionary bonuses.
  • Flexible work arrangements.
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