About The Position

The Administrative Assistant provides comprehensive onsite administrative, clerical, document-management, scheduling, customer-service, and office-support services to SBA OCRM personnel and contractor staff. The role requires independent judgment, accuracy, professionalism, and the ability to manage multiple priorities. The position supports senior, professional, and analytical staff through document preparation, calendar and meeting coordination, records management, administrative research, data entry, and general office operations. It also handles routine bookkeeping and procurement-related records, coordinates with internal and external organizations, reviews work products for quality, and protects sensitive, confidential, proprietary, and Government information.

Requirements

  • High school diploma or equivalent.
  • At least two years of progressively responsible administrative, clerical, or office-support experience.
  • Experience supporting managers, team leads, or professional personnel.
  • Strong proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and electronic records.
  • Strong grammar, spelling, proofreading, correspondence, and document-formatting skills.
  • Excellent organizational, customer-service, and time-management abilities.
  • Ability to manage multiple tasks and deadlines with minimal supervision.
  • Demonstrated accuracy in data entry, recordkeeping, scheduling, and document preparation.
  • Ability to maintain confidentiality and exercise sound judgment.

Nice To Haves

  • Associate degree in business administration, office administration, or a related field.
  • Experience in a Government, financial-services, lending, legal, regulatory, or compliance-driven environment.
  • Experience supporting timekeeping, invoice documentation, procurement, budget tracking, or records reconciliation.
  • Experience supporting federal onsite operations.
  • Business-level Spanish capability.

Responsibilities

  • Provide administrative support to senior, professional, and analytical staff.
  • Prepare, format, proofread, and maintain correspondence, reports, memoranda, presentations, and other professional documents.
  • Coordinate calendars, meetings, appointments, events, and conference-room requirements.
  • Prepare meeting materials, agendas, notices, minutes, and action-item summaries.
  • Respond professionally to routine and complex inquiries from employees, customers, stakeholders, and the public.
  • Conduct administrative research and process specialized records and documents.
  • Maintain electronic and physical records, filing systems, tracking logs, distribution lists, and office forms.
  • Support data entry, spreadsheet maintenance, document control, and records reconciliation.
  • Assist with routine bookkeeping, expenditure tracking, procurement documentation, or invoice-related records.
  • Manage incoming and outgoing correspondence and mail.
  • Maintain office supplies, forms, and required materials.
  • Coordinate with internal offices and external organizations to obtain or verify information.
  • Review work products for accuracy, completeness, grammar, formatting, and quality.
  • Protect sensitive, confidential, proprietary, and Government information.

Benefits

  • 15 PTO days.
  • 11 paid holidays.
  • Medical insurance with three options, including an HSA with a $600 employer contribution.
  • Dental insurance with no age limit for orthodonture.
  • Vision insurance through EyeMed with in- and out-of-network coverage.
  • Short-term and long-term disability coverage with 100% premium support.
  • Life insurance and AD&D with 100% premium support.
  • Supplemental life insurance.
  • Critical care and accident insurance availability.
  • Pet insurance through Nationwide.
  • Employee Assistance Program.
  • 401(k) enrollment from day one, with 4% deferral by the company.
  • $1,500 annual training budget.
  • $1,500 referral bonus.
  • Eligibility for annual merit and discretionary bonus.
  • Flexible work arrangements.
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