Program Administrator, Research (CCOR)

Beth Israel Lahey Health • Boston, MA

1d • $64,480 - $86,237

About The Position

The Center for Clinical Outcomes Research at Beth Israel Deaconess Medical Center, Smith Institute for Evidence, Innovation and Policy, is seeking a Program Administrator to oversee and coordinate administrative functions for Dr. Jordan Strom’s team. Under the direction of Administrative Director Joanne Laffan and Dr. Strom, this role keeps research projects moving by coordinating activities, tracking deadlines and deliverables, anticipating operational needs, and ensuring timely follow-through.

Dr. Strom’s research advances cardiovascular care through multimodality imaging, including echocardiography, cardiac CT, and cardiac MRI. The research integrates advanced imaging technologies and clinical research methods to study cardiovascular structure, function, disease progression, diagnosis, risk stratification, and treatment decisions. The portfolio includes investigator-initiated and sponsored studies supported by the National Institutes of Health and industry sponsors.

The Program Administrator partners with investigators, administrative staff, biostatisticians, research fellows, external collaborators, sponsors, and institutional offices to support projects throughout their lifecycle. Work includes study start-up, regulatory submissions, contractual coordination, grant submissions, IRB submissions, budget tracking, sponsor communications, reporting, and closeout. The successful candidate takes ownership of assigned projects and operational processes, resolves routine issues independently, and escalates matters requiring administrative or scientific decisions to appropriate leadership. The role maintains project status visibility, anticipates barriers, follows through on next steps with minimal prompting, and reduces the day-to-day coordination burden on Dr. Strom.

Requirements

• Bachelor's degree required.
• 1–3 years of related work experience required.
• Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access.
• Ability to communicate clearly and effectively in written English with internal and external customers.
• Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
• Working knowledge of standard concepts, practices, procedures, and policies, with the ability to apply them in varied situations.
• Ability to lead small projects or work groups, foster a collaborative and respectful team environment, and improve workflows.
• Ability to provide high-level customer service and staff training, and resolve service issues promptly and respectfully.

Nice To Haves

• Previous experience in a research environment, preferably in an academic or healthcare setting.
• Previous experience with the grant submission process.

Responsibilities

• Serve as the administrative resource and liaison for the program, interacting with internal and external personnel at all levels.
• Develop, organize, and implement administrative processes and systems to ensure smooth operations.
• Plan and organize program events, including publicity, agendas, invitations, speakers, presentation materials, travel arrangements, and reimbursements.
• Monitor the program budget and accounts; authorize, monitor, and report expense items.
• Assist with grant submissions, annual progress reports, and grant expense accounting.
• Coordinate research projects through study start-up, regulatory submissions, contractual coordination, IRB submissions, budget tracking, sponsor communications, reporting, and closeout.
• Track project activities, deadlines, and deliverables; anticipate operational needs and ensure timely follow-through.
• Resolve routine project and operational issues independently and bring matters requiring administrative or scientific decisions to appropriate leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level