Program Administrator, Research

Beth Israel Lahey Health • Boston, MA

1d • $64,480 - $86,237

About The Position

Beth Israel Lahey Health is seeking a Research Program Administrator to manage and coordinate the day-to-day operations of Dr. Robert Yeh’s research portfolio at the Richard A. and Susan F. Smith Institute for Evidence, Innovation, and Policy. Under the direction of the Administrative Director, Joanne Laffan, and Dr. Yeh, this role coordinates research activities, tracks deadlines and deliverables, anticipates operational needs, and ensures timely follow-through.

The research portfolio evaluates the safety, effectiveness, quality, and value of cardiovascular devices and therapies using clinical registries, electronic health record data, administrative claims data, and multi-site collaborations. Projects include investigator-initiated and sponsored studies supported by the National Institutes of Health, the American College of Cardiology, and industry sponsors. The position does not involve patient recruitment or direct patient care.

The Program Administrator partners with investigators, administrative staff, biostatisticians, research fellows, external collaborators, sponsors, and institutional offices to support projects through their lifecycle. Work includes study start-up, regulatory submissions, contractual coordination, grant submissions, budget tracking, sponsor communications, reporting, and closeout. The successful candidate takes ownership of assigned projects and operational processes, resolves routine issues independently, and escalates matters requiring administrative or scientific decisions to appropriate leadership. The role requires maintaining a clear view of project status, anticipating barriers, and following through on next steps with minimal prompting.

Requirements

• Bachelor’s degree in Life Sciences.
• 1–3 years of related work experience.
• Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access.
• Ability to communicate clearly and effectively in written English with internal and external customers.
• Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
• Working knowledge of standard concepts, practices, procedures, and policies, with the ability to apply them in varied situations.
• Ability to lead small projects or work groups, foster a collaborative and respectful team environment, and improve workflows.
• Ability to provide customer service and staff training, and resolve service issues in a timely and respectful manner.
• Ability to meet the influenza vaccination condition of employment.

Nice To Haves

• Previous experience in a research environment, preferably in an academic or healthcare setting.
• Previous experience with the grant submission process.

Responsibilities

• Serve as the administrative resource and liaison for the program, interacting with internal and external personnel at all levels.
• Develop, organize, and implement administrative processes and systems to ensure smooth operations.
• Plan and organize program events, including publicity, agendas, invitations, speakers, presentation materials, travel arrangements, and reimbursements.
• Monitor the program budget and accounts; authorize, monitor, and report expense items.
• Assist with grant submissions, annual progress reports, and grant expense accounting.
• Coordinate research projects through their lifecycle, including study start-up, regulatory submissions, contractual coordination, sponsor communications, reporting, and closeout.
• Track project activities, deadlines, and deliverables; anticipate operational needs and barriers and follow through on next steps.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level