Ph.D. MSSO, MSOSM, MSUS Program Administrator

Embry-Riddle Aeronautical University•Daytona Beach, FL

About The Position

Embry-Riddle Aeronautical University seeks a dynamic, student-centered, and forward-thinking Program Administrator for its Ph.D. Aviation, MSSO, MSOSM, and MSUS programs within the School of Graduate Studies. The position supports graduate student recruitment, retention, academic advising, program administration, and academic program review activities. The administrator advises current and prospective students; coordinates new student orientations and information sessions; maintains student records and databases; supports course scheduling and program development; and assists with University, SACS, and AABI academic program reviews.

Requirements

  • Bachelor’s degree in education, aviation, advising, or a related field.
  • Five to ten years of related administrative or educational experience.
  • Strong analytical skills and in-depth knowledge of information systems.
  • Technical proficiency with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and internet-based applications.
  • Strong interpersonal, communication, advising, and counseling skills.
  • Ability to work effectively with students from diverse academic, racial, ethnic, and international backgrounds.
  • Ability to analyze information, manage multiple priorities, make independent decisions, and work with limited supervision.

Nice To Haves

  • Experience supporting graduate academic programs.
  • Experience with student recruitment, retention, academic advising, or program administration.
  • Experience supporting academic program reviews or accreditation processes, including SACS or AABI.
  • Experience working with student information systems, academic databases, and student records.

Responsibilities

  • Support graduate student recruitment and retention.
  • Provide academic advising to current and prospective students.
  • Coordinate new student orientations and information sessions.
  • Maintain student records and databases.
  • Support course scheduling and program development.
  • Assist with University, SACS, and AABI academic program reviews.
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