Program Administrator - Pediatrics

FRIENDSHIP COMMUNITY CARE•Rogers, AR
•Onsite

About The Position

The Program Administrator provides guidance and assistance with the administration and supervision of the preschool program, including general operations, program coordination, regulatory compliance, and staff supervision. The role oversees assigned personnel, operations, budgets, service systems, curriculum implementation, classroom management, and the quality and safety of services for children and families. It also ensures appropriate billing, documentation, staff training, family communication, and adherence to organizational policies and applicable regulatory requirements. The administrator works with the lead therapist and other leaders, provides requested information, represents the organization in professional and community settings, and serves as a liaison with education entities and community partners. The position is safety sensitive and requires maintaining confidentiality and following quality assurance, compliance, and HIPAA procedures. The position is full time, based at FPS Rogers in Rogers, Arkansas, with a day shift schedule of Monday through Friday, 8:00 AM to 5:00 PM. Pay is based on experience (BOE); the salary range is undisclosed.

Requirements

  • Bachelor’s degree or higher in Early Childhood, Child Development, or a related field; alternatively, a bachelor’s degree in an unrelated field plus four years of ECE experience, a CDA, or a Birth–Pre-K Credential.
  • Alternatively, an associate degree in Early Childhood, Child Development, or a related field plus six years of ECE experience.
  • Alternatively, eight years of ECE experience and completion within two years of employment of a CDA, Birth–Pre-K Credential, Director’s Credential or equivalent, or Technical Certificate in ECE.
  • Specific knowledge of developmental disabilities.
  • Previous ECE classroom experience.
  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to draft reports, business correspondence, and procedure manuals, and present information effectively to groups and respond to questions.
  • Ability to calculate figures and amounts and apply basic algebra and geometry.
  • Ability to solve practical problems, work with concrete variables in situations with limited standardization, and interpret written, oral, diagram, or schedule-form instructions.
  • Ability to maintain confidentiality and follow applicable organizational compliance and HIPAA procedures.
  • Ability to perform the essential functions of the position, with reasonable accommodation where applicable.
  • Physical ability to use hands to handle or feel objects, tools, or controls; talk and hear; frequently stand, walk, reach, sit, climb or balance, stoop, kneel, crouch, or crawl; taste or smell; and occasionally lift or move up to 50 pounds.
  • Required vision abilities include close vision, color vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Coordinate preschool operations and monitor compliance with EIDT, DDS, Minimum Child Care, Voucher, First Connections, Better Beginnings, and other applicable regulations and FCC compliance requirements.
  • Ensure EIDT, ABC, and childcare licensing classroom ratios are followed.
  • Establish procedures for children’s transitions to and from buses, parents, and before- and after-care.
  • Analyze staffing schedules and oversee assigned department personnel, operations, and budgets.
  • Supervise and coordinate care systems that affect customer service; track budget expectations and ensure billing is submitted for services provided.
  • Coordinate with the lead therapist to support a cooperative relationship between departments.
  • Provide requested data and information promptly to the Director of Pediatrics, Director of Therapy, and/or EVP of Pediatrics, Therapy, BH and ABA; respond to communications in a timely manner.
  • Assist with preschool budget development and ensure operations remain within budgets.
  • Manage personnel matters, including interviewing, reference checks, hiring, performance evaluations, required training, discipline, and termination.
  • Supervise hiring procedures and ensure staff receive required human resources, legal, orientation, and annual training.
  • Ensure employees understand and follow organizational service-quality expectations, policies, procedures, mission, philosophy, code of ethics, and goals.
  • Submit written documentation of critical incidents and supervise the assistant program administrator.
  • Oversee curriculum implementation and classroom management, and ensure individual treatment plan learning goals and objectives are addressed in the classroom.
  • Ensure attendance is monitored and issues are addressed with families in a timely manner.
  • Promote family-centered, family-friendly services; work with families to resolve problems and develop effective communication strategies.
  • Maintain a safe learning environment through informal health and safety inspections and completion of quarterly internal health, safety, and playground inspections.
  • Identify and implement strategies to improve services for children and families; recommend policy or procedure changes or additions.
  • Attend required internal and external meetings, training, and professional development; stay current on early childhood special education trends and research-based initiatives.
  • Hold regularly scheduled staff meetings and training with key staff to support consistency and compliance.
  • Represent FCC/FPS at professional and community meetings and serve as liaison with public schools, education cooperatives, DDS, DHS, civic organizations, and the medical community.
  • Use time and available resources effectively, maintain professionalism and enthusiasm, and demonstrate managerial ability and resourcefulness in problem solving.
  • Maintain confidentiality and comply with the organization’s non-disclosure, HIPAA, quality assurance, and compliance procedures.
  • Maintain consumer progress notes and records at required intervals and file and update information as required by funding sources.
  • Perform other reasonable related duties as assigned by supervisors or management.
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