Program Administrator, Silver Student Experience

New York University • New York, NY

2d

About The Position

The Program Administrator, Silver Student Experience coordinates day-to-day operational workflows, co-manages transition-based programming from Orientation through Graduation, and supports initiatives that cultivate belonging and social work readiness through community engagement across co-curricular student experiences. The role works closely across the Silver Student Experience ecosystem and with academic and university partners to support an integrated, student-centered approach.

Serving as a connector between strategy and execution, the Program Administrator helps ensure student transitions and community life are seamless, inclusive, and grounded in Silver and NYU institutional priorities. The position supports students in experiencing Silver as a connected and intentional educational environment where social work values and CSWE competencies shape social work identity development, belonging, and career readiness.

Requirements

• Bachelor's degree in Higher Education, Social Work, Social Sciences, Public Administration, or a related field.
• At least 2 years of experience in student support, project coordination, transition programming such as orientation or graduation, and operational excellence.
• Strong organizational, planning, and project coordination or management skills.
• Ability to navigate complex student-facing environments with discretion, humility, and clarity.
• Understanding of the social work mission, core values, and CSWE competencies.
• Demonstrated ability to work relationally with diverse students, faculty, and colleagues.
• Proficiency with advanced technological systems, standard office software, and communications tools.
• Ability to maintain confidentiality and responsibly manage sensitive information.

Nice To Haves

• Master's degree in Social Work (MSW), Higher Education Administration or Counseling, or a closely related field of practice.
• At least 2 years of experience in a University Life unit or student experience-focused environment.
• Experience supporting career design, graduation planning, and assessment and evaluation tools.
• At least 1 year of experience monitoring budgets and supervising student employees, interns, or staff.
• Familiarity with student development, belonging, and engagement frameworks.
• Exposure to adaptive leadership, dialogue facilitation, or restorative practices.
• Understanding of implicit curriculum and co-curricular learning design.
• Knowledge of social work organizations and career pathways.
• Integrity, empathy, ethical judgment, and readiness.
• Strong communication and collaboration skills; ability to work in a fast-paced environment while managing multiple priorities.
• Commitment to student well-being and success.
• Strong problem-solving, decision-making, and interpersonal skills, including the ability to develop and sustain effective relationships in support of organizational goals.
• Knowledge of the language, current trends, and needs of student communities.
• Excellent written and verbal communication skills.
• Proficiency with word processing and standard office software, Zoom, spreadsheet and presentation applications, and social media platforms.
• Ability to maintain confidentiality, discretion, and attention to detail while managing competing priorities in a deadline-driven, fast-paced environment.
• Ability to work with varying degrees of autonomy, independently, and collaboratively.

Responsibilities

• Coordinate day-to-day operational workflows for the Silver Student Experience.
• Co-manage transition-based programming, including Orientation through Graduation.
• Support initiatives that foster belonging, community engagement, and social work readiness across co-curricular student experiences.
• Coordinate with the Silver Student Experience ecosystem and academic and university partners to support an integrated, student-centered approach.
• Help connect strategy with execution and support seamless, inclusive student transitions and community life.
• Support students' social work identity development, belonging, and career readiness in alignment with social work values and CSWE competencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level