Program Administrator 2 (20100459)
About The Position
The Program Administrator 2 serves regional institutions or multiple work units and mail delivery routes, supervises all mail center staff, and oversees agency mail operations. The position performs public relations duties, responds to inquiries and complaints, assists constituents with questions or concerns, and communicates with institution staff and the Operation Support Center. It also completes electronic data entry for record keeping, tracking, and follow-up; attends meetings and trainings; and works on assigned special projects or committees. Other duties may be assigned. The role is based at 878 Coitsville-Hubbard Road in Youngstown, Ohio. It is a permanent, full-time, unclassified position with exempt-from-union status. The Ohio Department of Rehabilitation and Correction is a tobacco-free and drug-free workplace. Final applicants tentatively selected must complete pre-employment drug testing, and the final selected applicant must undergo a criminal background check.
Requirements
- Meet one of the listed minimum qualification alternatives: four years of training or experience in business administration, management science, or public administration; or completion of an undergraduate core program in one of those fields plus two years of training or experience in a supervisory, administrative, and/or managerial position.
- Alternatively, completion of an undergraduate core program in an academic field commensurate with the assigned program area, plus two years of training or experience in a supervisory, administrative, and/or managerial position or in a staff position involving planning, research, and/or policy/procedure development.
- Alternatively, one year of experience as a Program Administrator 1, classification 63122, or an equivalent of the stated minimum class qualifications.
- Clearly describe how minimum qualifications are met in the online Ohio Civil Service Application.
- Final applicants tentatively selected must submit to urinalysis for illegal drug use, including marijuana; a positive result precludes an offer unless qualifying medical documentation is submitted.
- The final selected applicant must undergo a criminal background check.
Responsibilities
- Supervise all mail center staff.
- Oversee agency mail operations serving regional institutions or multiple work units and mail delivery routes.
- Perform public relations duties and respond to inquiries and complaints.
- Communicate with institution staff and the Operation Support Center.
- Assist constituents with concerns or questions.
- Complete electronic data entry for record keeping, tracking, and follow-up.
- Attend meetings and trainings.
- Work on special projects and/or committees as assigned.
- Perform other duties as assigned.
Benefits
- Medical coverage
- Free dental insurance premiums after completion of eligibility period
- Free vision insurance premiums after completion of eligibility period
- Free basic life insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, and sick leave
- 11 paid holidays per year
- Childbirth, adoption, and foster care leave
- Education and development opportunities, including employee development funds and Public Service Loan Forgiveness
- Public retirement systems, including OPERS, STRS, SERS, and HPRS
- Optional deferred compensation through Ohio Deferred Compensation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
