Investigator/Human Services Program Administrator 2

State of Ohio • Massillon, OH

1d • $37 - $52 • Onsite

About The Position

The Ohio Department of Youth Services is seeking a detail-oriented, collaborative professional to serve as an investigative and administrative liaison at Indian River Juvenile Correctional Facility. The role connects facility leadership with the DYS Chief Inspector’s Office, the Ohio State Highway Patrol, and other law enforcement partners, and supports the safety, security, and integrity of facility operations.

The position coordinates investigations involving youth or staff, monitors youth phone and visitation activity, and initiates, inspects, or assists with investigations of drugs, contraband, and other prohibited activities. It also supports the youth grievance process by coordinating between the Facility Superintendent, youth, and staff; responding to complaints and inquiries; conducting inspections and research; preparing reports and legal and administrative documents; and training and evaluating youth and staff on grievance procedures and investigative techniques.

This is a permanent, full-time, 40-hour-per-week position in the unclassified service. Travel is required. The selected candidate must have a valid driver’s license and be able to drive a state-owned vehicle. The final candidate must undergo criminal background checks, including FBI and BCI checks, a Department of Public Safety check, an Ohio Taxation check, and pre-employment drug screening.

Requirements

• Meet one of the listed minimum qualification pathways: completion of an undergraduate core program in social or behavioral science, pre-medicine, public or business administration, or accounting, plus 18 months of qualifying human-services or medical-assistance delivery or service-review experience and 6 months of experience in supervisory principles and techniques; or completion of a graduate core program in social or behavioral science, a medicine-related field, public or business administration, or accounting, plus 12 months of qualifying experience and 6 months of supervisory-principles-and-techniques experience; or equivalent qualifications.
• Have a valid driver’s license and be able to drive a state-owned vehicle.
• Be able to travel as required.
• Undergo required pre-employment background checks and drug screening.

Responsibilities

• Serve as liaison between the Facility Superintendent, DYS Chief Inspector’s Office, Ohio State Highway Patrol, and other law enforcement agencies regarding investigations involving youth or staff.
• Monitor youth phone systems, visitation activity, and related interactions to identify and address violations.
• Initiate, inspect, and assist with investigations involving drugs, contraband, and other prohibited activities.
• Work with the DYS Chief Inspector’s Office to provide information about employee impropriety, violations of law, or staff or visitor breaches of policies and procedures.
• Coordinate the youth grievance process as administrative liaison between the Facility Superintendent, youth, and staff.
• Manage and respond to complaints, allegations, and inquiries arising from the grievance process.
• Conduct proactive inspections and research concerning issues raised by youth, staff, the public, and external agency partners.
• Prepare reports, position papers, legal documents, and correspondence for parties involved in the grievance process.
• Train, monitor, and evaluate youth and staff on grievance procedures and investigative and inspection techniques as needed.

Benefits

• Medical coverage
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period
• Paid vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth, adoption, and foster care leave
• Education and development opportunities, including employee development funds and Public Service Loan Forgiveness
• Public retirement systems, including OPERS, STRS, SERS, and HPRS
• Optional Ohio Deferred Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level