Professional Services Data Center Deployment Engineer

Penguin Solutions•Durham, NC

2d•$76,000 - $96,000•Hybrid

About The Position

Penguin Solutions Professional Services provides engineering services for planning, integration, configuration, deployment, and validation of complex environments involving high-performance computing, cloud, and enterprise systems. This customer-facing role works at company and customer sites, often with limited on-site supervision, to assess deployment conditions, determine the appropriate sequence and method of work within established standards, resolve technical issues, and document results. The role requires sound technical judgment, effective customer communication, and hands-on execution to support successful deployments. This hybrid position is located in Durham, North Carolina, with remote work within the United States possible for the right candidate. The role requires up to 60% domestic and international travel, potentially including back-to-back weeks, and lifting and carrying equipment weighing up to 50 pounds.

Requirements

High school diploma or equivalent.
At least 3 years of experience supporting data center, compute, network, or infrastructure deployments.
Experience installing CAT6, fiber, power, and DAC cabling and building, configuring, or repairing compute servers.
Ability to troubleshoot technical issues, evaluate available information, and select an appropriate course of action within established standards.
Ability to work independently at customer sites, manage changing on-site conditions, and clearly communicate decisions, risks, and status.
Experience with data center environments and safety practices.
U.S. citizenship.
Valid driver’s license and ability to travel up to 60%.

Nice To Haves

AAS degree or higher.
Experience with Linux.

Responsibilities

Assess customer site readiness, infrastructure requirements, and deployment risks, and recommend actions to support successful implementations.
Determine installation, configuration, testing, and validation approaches for assigned deployments within established standards and project objectives.
Rack, cable, configure, deploy, and validate complex compute, storage, and networking systems in data center and customer environments.
Analyze hardware, network, and system issues and identify, recommend, and implement effective solutions.
Adapt deployment activities to site conditions and customer requirements while complying with safety, quality, and operational standards.
Serve as the primary on-site technical resource for assigned deployments, providing technical guidance, status updates, and issue-resolution support.
Coordinate deployment activities with customers, project managers, engineering teams, vendors, and support personnel.
Document technical assessments, configurations, decisions, test results, issues, and deployment outcomes.
Recommend improvements to deployment processes, tools, documentation, and technical best practices.
Facilitate knowledge sharing, technical documentation, and mentoring of less experienced team members.
Lift and carry equipment weighing up to 50 pounds.
Travel up to 60% domestically and internationally as required, potentially including back-to-back weeks.