Data Center Technician III, Deployment Support

Google•Atlanta, GA

6h•$105,000 - $145,000

About The Position

The Hardware Operations team monitors and maintains the physical infrastructure behind Google’s search technology. In this role, you will install, configure, test, troubleshoot, and maintain hardware such as servers and their components, as well as server software including Google’s Linux cluster. You will also configure complex components such as networks, routers, hubs, bridges, switches, and networking protocols. The role may involve participating in or leading small project teams on larger installations and developing project contingency plans. Typical work includes manually moving and installing racks and may be physically demanding. The position is part of Google’s AI and Infrastructure team, which delivers AI and infrastructure capabilities at scale, efficiency, reliability, and velocity for Googlers, Google Cloud customers, and Google users worldwide.

Requirements

Experience performing component-level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting operating systems, computer hardware, and server hardware.
Experience with networking protocols.
Ability to lift or move 50 lb (23 kg) of equipment and exert oneself physically over extended periods, including frequent bending, kneeling, climbing, pushing, pulling, and lifting.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Availability to travel as operationally required to support business priorities.

Nice To Haves

Bachelor’s degree or equivalent practical experience.
Four years of experience maintaining and monitoring server systems.
Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
Experience working in a data center or network operations center environment.
Experience with Linux operating systems.
Experience in project management and leadership, and collaborating and partnering with teams.

Responsibilities

Deploy and operate new data center infrastructure across teams.
Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex equipment or infrastructure issues, applying resources to resolve them.
Maintain the security and integrity of data, track various forms of media, and handle non-standard data security issues in accordance with Google security standards.
Disassemble specific end-of-life equipment through part replacement or maintenance within one or more teams.
Independently repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues and available solutions.
Install, configure, test, troubleshoot, and maintain hardware and server software.
Configure complex components such as networks, routers, hubs, bridges, switches, and networking protocols.
Participate in or lead small project teams on larger installations and develop project contingency plans.