Professional Services Consultant

NetApp, Inc.•Vienna, VA

6d•$190,000 - $225,000•Onsite

About The Position

The Senior Professional Services Consultant develops and delivers detailed technology solutions through consulting project activities. The role includes problem identification, system architecture definition, hardware and software specification or design, implementation, testing, client training, and solution deployment. The consultant may participate in sales and proposal presentations, complete ongoing team account activities, and identify additional product and service opportunities within customer organizations. Performance is measured by delivery of agreed solutions within scope and customer satisfaction. This senior-level, full-time position is on-site. The consultant maintains, operates, and automates a large NetApp AI storage solution; serves as an on-site subject matter expert in NetApp technologies; and leads multiple complex projects. The role engages with support, engineering, and account teams to identify solutions for the customer's storage environment.

Requirements

TS/SCI Clearance with Full Scope Polygraph required.
Senior-level industry expertise with excellent technology and consulting skills and extensive professional field experience.
Excellent verbal and written communication skills.
Strong IT infrastructure background, including operating systems, virtualization, networking, storage, and applications.
Experience with encryption and key management solutions.
Experience with NetApp hardware maintenance.
Current NDCA certification.
Extensive experience with automation and scripting, including PowerShell, Perl, Bash, Ansible, and Python.
Bachelor's degree and 8–12 years of experience; or master's degree and 7–10 years of experience; or an equivalent combination of applicable professional education or training and relevant experience.

Responsibilities

Develop and deliver detailed technology solutions through consulting project activities.
Identify problems and define system architectures, hardware and software specifications or designs, implementations, tests, client training, and solution deployments.
Lead and deploy highly complex post-sales hardware and software architectures, installations, and integrations.
Serve as technical lead and mentor on teams deploying large, complex, and strategic projects.
Act as an on-site subject matter expert in NetApp ONTAP systems and technologies, engaging with support, engineering, and account teams to identify solutions for the customer storage environment.
Translate customer business requirements into technical solutions.
Provide detailed project planning, design, implementation, and final as-built documentation.
Maintain, operate, and automate a large NetApp AI storage solution.
Convert repeatable manual tasks into automated tasks using scripting and automation.
Plan, design, develop, and implement processes.
Plan and lead multiple projects.
Participate in sales and proposal presentations, complete ongoing team account activities, and identify additional product and service opportunities in customer organizations.