Professional Services Consultant

Ripple•New York, NY
•$116,000 - $140,000

About The Position

Ripple Treasury, formerly GTreasury, provides integrated SaaS treasury and risk management solutions. The Professional Services Consultant connects Ripple Treasury technology with clients’ financial goals by understanding their business environments, recommending best practices, and configuring solutions to improve treasury operations. The consultant leads client discovery and solution design, advises clients on treasury practices and modernization, configures the platform, trains users, and collaborates with Sales, Product, and Engineering to share client feedback and inform product development.

Requirements

  • At least 3 years of experience in client-facing solution consulting and/or software implementations, specifically in ERP or SaaS.
  • A consultative approach, including asking questions, challenging the status quo, and guiding clients toward better outcomes.
  • Experience with complex software ecosystems and understanding data flows between treasury systems, banks, and ERPs.
  • Ability to translate technical language into clear, compelling explanations of financial concepts.
  • Deep knowledge of cash management, payments, risk, or hedge accounting.
  • Previous experience working with Corporate Treasury, Accounting, and/or Finance, with comfort discussing cash flow, debt, and financial risk.

Responsibilities

  • Lead discovery sessions to identify client pain points, workflows, and technical requirements.
  • Design and document the future-state solution, selecting an appropriate Ripple Treasury configuration to meet client goals.
  • Advise clients on treasury best practices and modernization of legacy processes.
  • Configure the platform to align its technical setup with the client's strategic goals.
  • Facilitate training sessions to help users adopt the solutions and realize their value.
  • Collaborate with Sales, Product, and Engineering, sharing client feedback and contributing to the product roadmap.

Benefits

  • Professional development budget
  • Flexible in-office attendance, with managers and teams deciding which 10+ days per month to come in
  • Team offsites, team bonding activities, and social events
  • Competitive salary, bonuses, and equity
  • Benefits covering physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend
  • R&R days
  • Wellness reimbursement and weekly onsite and virtual programming
  • Generous vacation policy
  • Parental leave policies and family planning benefits
  • Catered lunches and fully stocked kitchens with snacks and beverages
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