Professional Security Officer - Unarmed Patrol

ELITE DEFENSE SECURITY SOLUTIONS INC•San Ramon, CA

5d•$20 - $22•Onsite

About The Position

Elite Defense Security Solutions is seeking a reliable Professional Security Officer for an upscale gated HOA community. The officer will work in an assigned gate attendant position as well as a vehicle mobile patrol position, helping ensure the safety and security of the community and its clients. The role includes surveillance, access control, emergency response, report writing, customer service, and compliance with security procedures. The position requires regular patrols and monitoring security systems, alarms, and CCTV cameras. The officer verifies identification, registers guests in the gate management system, issues visitor passes, and maintains visitor logs. They respond to medical emergencies, fire alarms, and security breaches, prepare detailed incident and daily reports, and may provide photographs of the post. The officer provides directions and assistance to visitors, handles inquiries and complaints professionally, maintains a visible security presence, and builds positive relationships with residents, HOA board members, and visitors. They also serve as a contact for residents on security-related matters, inspect for security risks and safety hazards, comply with company policies and regulations, and participate in training and drills. Work may involve extended periods of sitting, standing, or walking, outdoor patrols in varying weather, and covering shifts as needed. Shifts are 8–10 hours and include evening, night, and holiday schedules.

Requirements

High school diploma or equivalent.
Valid BSIS security officer license or certification as required by local laws.
Strong observational and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to remain calm and composed in high-pressure situations.
Flexibility to work various shifts, including nights, weekends, and holidays.
Basic computer skills for report writing and access control systems.
Physical fitness to perform patrols and respond to emergencies.
Vision correctable to 20/20.
Ability to distinguish standard colors.
Ability to hear ordinary conversation at 20 feet and whispered conversation at 10 feet with each ear; hearing aids or other devices are permitted.
Ability to speak, read, write, and understand English.
Ability to perform normal or emergency duties requiring moderate to strenuous physical exertion, including standing, sitting, or walking for an entire shift; climbing stairs and ladders; lifting or carrying up to 30 pounds; opening and closing latches, zippers, doors, fences, gates, and screw caps; running, jogging, or speed-walking short distances; reaching above the head; and bending to the floor.
Availability to work and cover shifts as needed.

Nice To Haves

Previous experience in security or a related field is preferred.

Responsibilities

Conduct regular patrols of assigned areas, including vehicle mobile patrols.
Monitor security systems, alarms, and CCTV cameras.
Verify identification of residents, guests, visitors, and contractors.
Control community access by registering guests in the gate management system.
Issue visitor passes and maintain visitor logs.
Respond to medical emergencies, fire alarms, security breaches, and other emergencies.
Write detailed incident reports, daily reports, and other required reports; provide pictures of the post when applicable.
Assist visitors with directions and handle inquiries and complaints professionally.
Maintain a visible security presence to deter potential threats.
Build positive relationships with residents, HOA board members, and visitors through customer service.
Address resident inquiries, concerns, and requests and act as a point of contact for security-related matters.
Follow company policies, procedures, and regulations.
Conduct inspections to identify security risks and safety hazards.
Participate in training sessions and drills.
Cover shifts as needed.