Hospice Business Development

Empath Health•Brandon, FL

13d

About The Position

Suncoast Hospice of Hillsborough, part of Empath Health, is seeking a mission-driven Professional Relations Liaison to join its business development team in Hillsborough County. This marketing, relationship-building, and education role consults with referral sources to explain Empath Health services and facilitate access to palliative and hospice care. The Liaison is expected to have expertise in palliative care and end-of-life services, along with the ability to market and educate the professional community. The role identifies and facilitates opportunities to expand Empath Health’s presence and build collaborations that improve access to hospice care and related programs. Suncoast Hospice has served Pinellas and Hillsborough counties since 1977, providing compassionate end-of-life care and supporting people living with advanced illness, their families, and caregivers. Empath Health is a not-for-profit healthcare organization with a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, PACE, HIV and sexual health services, and dementia support.

Requirements

Bachelor’s degree from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Excellent communication and interpersonal relationship skills, including public-speaking experience.
Ability to work unsupervised with a high degree of discretion and independent judgment.
Basic computer skills and willingness to learn; familiarity with spreadsheet programs.
Reliable transportation and automobile insurance, with willingness to travel throughout the county.
Must provide proof of valid automobile insurance.
Must sign a Business Protection Agreement.

Nice To Haves

At least two years of outreach, professional relations, and/or sales experience preferred.
At least five years of clinical expertise in a related discipline preferred.

Responsibilities

Cultivate, develop, and enhance contractual and care relationships with area hospitals, nursing homes, assisted living facilities, physicians, and community agencies.
Maintain membership in relevant healthcare professional organizations for networking.
Establish a database of information, including physician and hospital preferences, to better serve their needs.
Collect and analyze referral-pattern data from physicians, social workers, discharge planners, hospitals, community physicians, and skilled nursing facilities.
Maintain thorough knowledge of the community’s healthcare market, competition, consumer demands, and governmental policies affecting outreach goals and patient and family access.
Provide formal and informal education to physicians, physician-office staff, hospital social workers, discharge planners, patient-unit staff, nursing-home staff, and community-agency staff.
Serve as a communication link to hospitals, nursing homes, and physicians to provide easy access to hospice services.
Build relationships and develop collaborations to help ensure optimal hospice access for patients and families.