Professional Licensing Supervisor/ Education Coordinator

State of Maine•Gardiner, ME

2d•$51,750 - $72,925•Onsite

About The Position

The Department of Professional and Financial Regulation is hiring a Professional Licensing Supervisor and Education Coordinator to lead professional licensing programs and oversee education and training supporting Maine’s licensed professions. The position provides supervision and oversight for licensing and examination programs serving the Real Estate Commission, Appraisers, Professional Land Surveyors, Architects, Foresters, and Auctioneers, ensuring consistent administration and compliance with applicable state and federal laws, rules, and regulations. The role oversees real estate education programs, including review and approval of pre-licensing and continuing education courses, program audits, and development of mandatory real estate core courses in collaboration with subject matter experts. It also supervises assigned staff, manages program operations, interprets regulatory requirements, addresses compliance concerns, prepares reports, provides public guidance, and represents programs in administrative proceedings. The position is based in Gardiner, Maine. The listed annual salary range is $51,750.40 to $72,924.80.

Requirements

A bachelor’s degree in Education, Business/Public Administration, or a related field and two years of experience in program development, professional licensing, developing training curricula, and/or supervisory or lead worker experience; or an acceptable equivalent combination of directly related education and/or experience.
Knowledge of applicable professional licensing laws, rules, regulations, policies, and administrative procedures, including the Maine Administrative Procedure Act.
Knowledge of adult education principles, practices, and techniques.
Knowledge of real estate brokerage.
Ability to interpret and explain complex laws, rules, and regulatory requirements clearly and consistently.
Ability to supervise, motivate, and support staff in achieving program goals.
Ability to evaluate information, conduct research and statistical analysis, and develop sound recommendations and decisions.
Ability to plan, coordinate, and manage programs, projects, goals, and objectives.
Strong communication and analytical skills.
Ability to manage program operations and build effective working relationships with professionals, educators, staff, and the public.

Nice To Haves

Real estate brokerage experience.

Responsibilities

Oversee licensing and examination programs for assigned professions, supervise licensing personnel, and support consistent administration of program requirements.
Review and evaluate applications from education sponsors, approve or deny proposed courses, and conduct audits to ensure compliance with applicable laws, rules, and performance standards.
Coordinate with course providers, instructors, educators, and subject matter experts to develop and evaluate qualifying and continuing education programs, including mandatory real estate core courses.
Research and explain licensing and education requirements, resolve regulatory interpretation questions, and recommend appropriate action on compliance issues.
Identify, document, monitor, and report education program concerns and coordinate preparation of materials needed to resolve compliance matters.
Recommend new or revised policies and procedures, establish program goals and objectives, and identify opportunities to improve program operations and service delivery.
Compile and analyze statistical information related to education programs, instructor performance, licensing activity, and industry trends.
Respond to inquiries and provide guidance to licensees, professional organizations, education providers, and the public; present information at public meetings, conferences, and other events.
Prepare documentation and provide testimony at administrative hearings involving education program or professional license denials and, when necessary, disciplinary matters.
Evaluate and maintain assigned program websites and research special topics to respond to information requests.
Supervise assigned staff and follow human resources policies and practices, including employee development, performance management, workplace safety, equal opportunity, and confidentiality requirements.

Benefits

13 paid holidays, 12 days of sick leave, and three or more weeks of vacation leave annually; vacation accrual increases with years of service, and overtime-exempt employees receive personal leave.
The State pays 85%–100% of employee-only health insurance premiums, depending on salary; dependent coverage is also available.
A 5% employee-only health insurance premium credit is available for participation in the applicable program.
The State pays 100% of employee-only dental insurance premiums.
The State contributes 14.06% of pay to the Maine Public Employees Retirement System on the employee’s behalf.
Gym membership reimbursement of up to $40 per month.
Health and dependent care flexible spending accounts.
Eligibility for Public Service Student Loan Forgiveness.
Employee assistance through the Living Resources Program.
Forty-two consecutive calendar days of fully paid parental leave for employees welcoming a child; additional unpaid leave may be available under the Family and Medical Leave Act.
Voluntary deferred compensation through a MaineSaves 457(b) account.