Licensing Coordinator

Ford • ,

1d • $74,300 - $144,900 • Remote

About The Position

The Licensing Coordinator supports Ford Credit Insurance Operations by coordinating insurance producer, adjuster, and agency licensing and renewals across all 50 states and most Canadian provinces. The role maintains licensing and regulatory records; supports appointments, filings, payments, audits, and continuing education compliance; and responds to insurance coverage-verification requests. It also monitors licensing-related regulatory changes and provides broader insurance operations and systems administration support.

Strong candidates are organized, detail-oriented, deadline-focused, discreet with sensitive information, and effective at managing competing priorities and partnering across teams. Experience in insurance licensing, compliance, or operations is preferred.

Requirements

• Bachelor’s degree.
• Strong attention to detail and a reliable, deadline-focused approach.
• Initiative and a strong drive to achieve results.
• Excellent organizational, time-management, prioritization, and follow-up skills.
• Ability to manage multiple assignments and changing priorities effectively.
• Discretion and strict adherence to confidentiality when handling sensitive personal information.
• Ability to identify and implement process improvements.
• Strong written, verbal, and presentation skills.
• Proficiency with business systems and tools used for records management and reporting, such as EDMS and SharePoint.
• Ability to work effectively with cross-functional partners, including Insurance Accounting, Vehicle Programs, Insurance Operations Product Managers, and Legal.

Nice To Haves

• Experience in insurance licensing, compliance, or operations.
• Highly organized.
• Attention to detail.

Responsibilities

• Coordinate initial and renewal licensing for insurance adjusters and producers, as well as agency licenses across all 50 U.S. states.
• Manage agency, managing general agent (MGA), and individual licensee appointments as required.
• Maintain accurate, current licensing matrices and records for individuals, agencies, and legal entities.
• Maintain Certificate of Authority records for TARIC and process renewals and amendments as required.
• Respond to auto liability coverage-verification requests and research and resolve related matters with state motor vehicle departments.
• Prepare assigned state regulatory reports and coordinate related payments.
• Support continuing education compliance as the WebCE contact, including online reviews and invoicing.
• Monitor relevant state insurance licensing legislation and regulation changes.
• Maintain the Critical Records Index and handle incoming mail involving licensing or other time-sensitive materials.
• Support state and internal audits and compliance projects.
• Serve as administrator or backup administrator for the Claims Administration System.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage.
• Flexible family care days, paid parental leave, new parent ramp-up programs, and subsidized back-up child care.
• Family-building benefits including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off.

What This Job Offers

• Job Type: Full-time