Products Configuration Specialist - Earthmoving Division
About The Position
Caterpillar is hiring a Products Configuration Specialist for Earthmoving within the Road Construction, Site Development and Earthmoving Product Application team in the Customer Services Core Region (CSCR) Division. The role coordinates and leads sales and operations processes through cross-functional teams to review sales forecast plans, refine main models and configurations, and provide input for factory demand, with a focus on business results and customer satisfaction. The position is located in Peoria, Illinois, requires onsite work five days a week when not traveling, and involves up to 20% domestic travel.
Requirements
- Strong decision-making and critical-thinking skills to analyze situations, prioritize effectively, and recommend appropriate courses of action.
- Strong problem-solving skills.
- Negotiation skills to achieve win-win solutions.
- Customer focus, relationship management, and effective communication skills.
- Project management and organizational skills.
Nice To Haves
- Experience in commercial roles involving order management, product groups, and/or dealer- or customer-facing work.
- A proven track record of influencing product and industry stakeholders.
- Familiarity with EMD products.
Responsibilities
- Facilitate internal and external business partners in making recommendations about demand-fulfillment priorities.
- Gather and analyze relevant data from multiple sources to keep product information accurate for processing commercial orders effectively.
- Work with cross-functional groups to compile information needed to define product configurations, increase take rates, and improve availability at factories and dealers.
- Establish and maintain compatibility logic for products, product configurations, and attachments.
- Train, lead, and guide teams; communicate key priorities; and execute the sales and operations process by providing analysis and recommendations for leaders.
- Drive process improvements.
Benefits
- Medical, dental, and vision benefits
- Paid time off, including vacation, holidays, and volunteer time
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary benefits and employee discounts
- Career development
- Incentive bonus
- Disability benefits
- Life insurance
- Parental leave
- Adoption benefits
- Tuition reimbursement
- Domestic relocation assistance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
