Products Configuration Specialist - Earthmoving Division

Caterpillar Inc.•Peoria, IL
•$112,710 - $169,060•Onsite

About The Position

The Road Construction, Site Development and Earthmoving Product Application team within the Customer Services Core Region (CSCR) Division is hiring a Product Configuration Specialist for Earthmoving. The specialist coordinates and leads sales and operations processes through cross-functional teams to review sales forecast plans, refine main models and configurations, and provide input for factory demand, with a focus on business results and customer satisfaction. The position is located in Peoria, Illinois, is onsite five days a week when not traveling, and involves travel of up to 20%. Domestic relocation assistance is available. Visa sponsorship and ISE are not available.

Requirements

  • Strong decision-making and critical-thinking skills to analyze situations, prioritize effectively, and recommend appropriate courses of action.
  • Strong problem-solving skills.
  • Negotiation skills to achieve win-win solutions.
  • Customer focus, relationship management, and effective communication skills.
  • Project management and organizational skills.

Nice To Haves

  • Experience in commercial roles involving order management, product groups, and/or dealer- or customer-facing work.
  • A proven track record of influencing product and industry stakeholders.
  • Familiarity with EMD products.

Responsibilities

  • Facilitate recommendations to demand fulfillment priorities with internal and external business partners.
  • Gather and analyze data from multiple sources to keep product information accurate for effective commercial order processing.
  • Work with cross-functional groups to compile information needed to define product configurations, increase take rates, and improve availability at factories and dealers.
  • Establish and maintain compatibility logic for products, product configurations, and attachments.
  • Train, lead, and guide teams; communicate key priorities; and execute the sales and operations process.
  • Provide analysis and recommendations to leaders and drive process improvements.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including vacation, holidays, and volunteer time.
  • 401(k) savings plans.
  • Health Savings Account (HSA).
  • Flexible Spending Accounts (FSAs).
  • Health Lifestyle Programs.
  • Employee Assistance Program.
  • Voluntary benefits and employee discounts.
  • Career development.
  • Incentive bonus.
  • Disability benefits.
  • Life insurance.
  • Parental leave.
  • Adoption benefits.
  • Tuition reimbursement.
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