Production Team Leader - Outlet

Goodwill of Central Florida•Orlando, FL

4d•$22 - $22•Onsite

About The Position

The Production Team Leader oversees textile and hard goods production under the direction of the Team Leader. The role is responsible for meeting production quotas, researching incoming items and brands, pricing donated goods, and training and developing staff. It supervises the production and shipping of textile products and hard goods while ensuring quality, quantity, safety, and compliance with organizational procedures and public-protection requirements. The position collaborates with the Team Leader and other departments to meet monthly production goals and get merchandise to the sales floor promptly. It also supports scheduling, monitors production hours, maintains housekeeping and 5S standards, and identifies equipment maintenance needs. The role has supervisory responsibilities but no subordinate supervisors.

Requirements

High school education or equivalent.
At least three years of supervisory experience.
Knowledge of textile, hard goods, and new goods articles, including quality and classification.
Knowledge of production, inventory, and quality control, with the ability to compile and analyze data for reporting systems.
Ability to work independently with minimal instruction or direction from a supervisor.
Ability to maintain a proper and professional attitude when dealing with customers, clients, and coworkers.
Ability to use Outlook, Word, and Excel at a beginner level.
Ability to conduct internet research on items.
Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including calculations involving American money and measurements of weight, volume, and distance.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write reports and correspondence; and speak effectively before groups.
Ability to follow detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Valid Florida driver's license, clean driving record, and current private auto insurance policy.
Active forklift certification.

Nice To Haves

Previous retail and/or stock-handling experience.
Work experience with people who have disabilities and/or previous Goodwill experience.

Responsibilities

Supervise and coordinate established policies for producing and shipping textile products and hard goods.
Train and develop processors to provide exceptional service and follow Goodwill policies and procedures.
Assist with annual employee performance reviews and have the Team Leader review evaluations before they are given.
Address minor disciplinary infractions and absenteeism policy matters using approved documentation.
Ensure production quotas are met and oversee the quality and quantity of textile and hard goods produced.
Research incoming items and assign appropriate costs based on best practices.
Collaborate with the Team Leader to meet monthly production quotas.
Ensure staff compliance with Consumer Product Safety Commission requirements and public-protection procedures.
Ensure hazardous materials are handled properly and staff are trained in their handling.
Assist with writing schedules and monitor production department hours for cost-effective operations.
Promote good housekeeping, security, and safety practices in all related areas.
Ensure backroom areas meet 5S standards and maintain the 5S Audit Program in relation to Kaizen.
Inspect production equipment, including forklifts, stackers, and balers, to ensure it is working properly.
Identify maintenance concerns and enter them into the work order system within 24 hours.
Communicate and collaborate with other departments so merchandise reaches the sales floor promptly.
Provide inter-departmental training as appropriate.