Production Support Specialist - UniFirst

UniFirst • Wilmington, MA

7d

About The Position

UniFirst is seeking a reliable and driven Production Support Specialist to support incremental improvements and oversee process implementation. The role is an integral member of the Production management team and supports production operations at UniFirst locations across North America. Specialists complete a four-week virtual UBS training period and visit designated plants bi-weekly for on-site UBS training. Travel is approximately two to three weeks per month, with potential weekend work due to travel and deployment schedules. After completing the program, Specialists may have an opportunity to transition into the Production management team at a UniFirst location; advancement opportunities may require relocation.

Requirements

• A degree from an accredited college or university is required.
• Must be at least 21 years of age.
• A valid driver’s license and safe driving record are required.
• Strong project management skills and attention to detail.
• Strategic problem-solving capabilities.
• Excellent interpersonal and communication skills.
• Ability to complete tasks under minimal supervision and meet deadlines.
• Ability to learn UBS applications.
• Ability to travel 50%–75%, approximately two to three weeks per month, across North American locations.
• Ability to work potential weekends due to travel and deployment schedules.
• A valid passport for travel to and from the U.S. is required; travel to Canada is required.
• Capacity to be flexible and shift priorities when necessary.
• Ability to lift and carry up to 50 pounds.
• Ability to commit to completing the program.
• Willingness to relocate for potential advancement opportunities.

Nice To Haves

• Production and Stockroom experience is strongly preferred.
• Bilingual proficiency in English and Spanish is strongly preferred.

Responsibilities

• Support the launch and implementation of production programs or systems.
• Serve as a subject matter expert and train department personnel on production processes.
• Provide on-site support to team partners and management.
• Support Production initiatives, including UPM, serialization, auditing, and improvement visits.
• Communicate changes in corporate initiatives, direction, goals, and priorities to Production management.
• Support adherence to policies and procedures.
• Support the development and execution of production strategies.
• Help locations improve performance on key production metrics.
• Help evaluate labor needs, cost controls, process compliance, and policy compliance.
• Identify areas for improvement with significant ROI and work with locations to address production shortfalls.
• Support and drive efforts to correct deficiencies identified during monthly and annual soap vendor audits.
• Work with locations to improve compliance with basic wash process procedures, including turn time, proper loading, equipment utilization, proper formula use, and chemical cost reduction.
• Assist in managing action plans for locations where improvement opportunities are identified, measured, prioritized, and addressed with location leadership.
• Assist with new plant start-ups.
• Complete other duties as assigned.

Benefits

• On-the-job training
• Competitive salary
• 401(k) with company match
• Profit sharing
• Health insurance
• Employee Assistance Program
• Life insurance
• Paid time off
• Direct payroll deposit
• Tuition reimbursement
• 30% employee discount
• Employee referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level