Production Support Specialist - UniFirst

UniFirst • Wilmington, MA

6d

About The Position

UniFirst is seeking a reliable and driven Production Support Specialist to support incremental improvements and oversee the implementation of production processes and programs. The Specialist will work with production management and personnel across UniFirst locations, providing on-site support, training, and assistance with operational strategies and performance improvement. The role includes a four-week virtual UBS training period and bi-weekly visits to designated plants for on-site training. Travel is expected across North American locations, including Canada. After program completion, there may be an opportunity to transition into a Production management team role at a UniFirst location; advancement opportunities may require relocation.

Requirements

• A degree from an accredited college or university is required.
• Must be at least 21 years old.
• A valid driver's license and safe driving record are required.
• Strong project management skills and attention to detail.
• Strategic problem-solving capabilities.
• Excellent interpersonal and communication skills.
• Ability to complete tasks under minimal supervision and meet deadlines.
• Ability to learn UBS applications.
• Ability to travel 50%–75%, approximately two to three weeks per month, to locations across North America.
• Ability to work potential weekends due to travel and deployment schedules.
• A valid passport for travel to and from the U.S. is required; travel to Canada is required.
• Ability to be flexible and shift priorities when necessary.
• Ability to lift and carry up to 50 pounds.
• Ability to commit to completing the program.
• Willingness to relocate for potential advancement opportunities.

Nice To Haves

• Production and stockroom experience is strongly preferred.
• Bilingual English and Spanish is strongly preferred.

Responsibilities

• Support the launch and implementation of production programs or systems.
• Serve as a subject matter expert and train department personnel on production processes.
• Provide on-site support to team partners and management.
• Support Production initiatives such as UPM, serialization, auditing, and improvement visits.
• Communicate changes in corporate initiatives, direction, goals, and priorities to Production management.
• Support adherence to policies and procedures.
• Support the development and execution of production strategies.
• Help locations improve performance on key production metrics.
• Help evaluate labor needs, cost controls, and process and policy compliance.
• Identify areas for improvement with strong return on investment and work with locations to address production shortfalls.
• Support and drive efforts to correct deficiencies identified during monthly and annual soap vendor audits.
• Work with locations to improve compliance with basic wash process procedures, including turn time, proper loading, equipment utilization, proper formula use, and chemical cost reduction.
• Assist in managing location-specific improvement actions by identifying, measuring, prioritizing, and driving opportunities with location leadership.
• Assist with new plant start-ups.
• Complete other duties as assigned.

Benefits

• On-the-job training
• Competitive salary
• 401(k) with company match
• Profit sharing
• Health insurance
• Employee Assistance Program
• Life insurance
• Paid time off
• Direct payroll deposit
• Tuition reimbursement
• 30% employee discount
• Employee referral bonuses
• Four-week virtual UBS training and bi-weekly on-site UBS training at designated plants
• Potential career growth into the Production management team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level