Production Supervisor (Industrial)

ITW•Hatfield, MN
•Onsite

About The Position

Brooks Instrument is seeking a Production Supervisor for Industrial products at its headquarters in Hatfield, Pennsylvania. The supervisor provides direct leadership and operational oversight for employees on first and second shifts, following a schedule that provides coverage and visibility across both shifts. The role is accountable for consistent execution of safety, quality, delivery, productivity, inventory, cost, housekeeping, and employee-performance expectations, and serves as the primary connection between the shifts. Working with the Production Operations Manager and partners in Manufacturing Engineering, Quality, Materials, Supply Chain, Human Resources, and other functions, the supervisor sets production priorities, coordinates staffing and shift handoffs, resolves operational issues, develops employees, and meets customer requirements. The role advances continuous improvement using the ITW Toolbox and Lean Manufacturing methods, and supports company policies, quality standards, and regulatory requirements. The position is onsite in Hatfield and requires a split-shift schedule, with working hours periodically adjusted to support operational needs, employee meetings, training, or critical issues.

Requirements

  • At least three years of supervisory or team-leadership experience in a manufacturing or production environment.
  • Proven ability to lead, motivate, coach, and hold employees accountable while maintaining positive working relationships.
  • Strong knowledge of manufacturing operations, production scheduling, labor allocation, inventory processes, quality requirements, and performance metrics.
  • Ability to maintain consistent communication, expectations, and follow-through across first- and second-shift teams.
  • Strong decision-making and problem-solving skills, including responding effectively to production disruptions or escalations.
  • Excellent verbal and written communication skills for working with employees, peers, managers, and cross-functional partners.
  • Strong organizational, time-management, documentation, and follow-through skills.
  • Ability to handle confidential employee and business information with discretion and sound judgment.
  • Working knowledge of Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
  • Ability to work onsite in Hatfield on a split-shift schedule and periodically adjust working hours to support operational needs, employee meetings, training, or critical issues.

Nice To Haves

  • Bachelor's degree in engineering, technology, operations management, business administration, or a related field.
  • Experience supervising employees across multiple shifts or working a split-shift schedule.
  • Experience with vacuum, pressure, flow-control, instrumentation, semiconductor, electromechanical, or other complex technical products.
  • Experience implementing Lean Manufacturing, daily management, 5S, visual management, standard work, or other continuous improvement methods.
  • Experience in an ISO 9001 or similarly regulated quality-system environment.
  • Experience with ERP, manufacturing execution, quality, timekeeping, or data-reporting systems.

Responsibilities

  • Provide daily supervision, direction, coaching, and performance management for assigned first- and second-shift Industrial production employees.
  • Maintain a schedule that overlaps first and second shifts to provide leadership visibility, employee access, observation, communication, and accountability.
  • Set and communicate daily production priorities, staffing assignments, schedules, output requirements, and operational expectations based on demand and business needs.
  • Coordinate shift handoffs covering production status, staffing, materials, equipment, quality issues, safety concerns, and open actions.
  • Ensure production plans, procedures, quality requirements, and performance expectations are applied consistently across both shifts.
  • Maintain a safe and healthy work environment and ensure employees follow safety requirements, personal protective equipment rules, cleanroom or gowning procedures, and incident-reporting expectations.
  • Lead daily management and gemba activities; review results against plan, identify gaps, assign corrective actions, remove obstacles, and follow through.
  • Monitor, analyze, and communicate performance indicators, including safety, quality, output, delivery, productivity, labor efficiency, yield, scrap, rework, cycle time, overtime, inventory accuracy, and attendance.
  • Allocate labor and adjust priorities to respond to demand, staffing, materials, equipment, and production interruptions.
  • Maintain working knowledge of assigned Vacuum and Pressure products, manufacturing processes, equipment, work cells, documentation, and operating requirements.
  • Partner with Manufacturing Engineering and Quality to troubleshoot production issues, identify root causes, implement corrective actions, and sustain approved changes.
  • Coordinate with Materials and Supply Chain to resolve component shortages, inventory discrepancies, work-in-process concerns, and other schedule constraints.
  • Ensure accurate completion of production, inventory, quality, training, timekeeping, and other business-system transactions and documentation.
  • Promote 5S, visual management, standard work, flow, mistake-proofing, waste reduction, ITW Toolbox, and Lean Manufacturing practices.
  • Evaluate operations, workflows, staffing, and methods to improve safety, quality, delivery, cost, productivity, and employee effectiveness.
  • Ensure employees are trained and qualified; maintain training plans and records and provide cross-training across shifts.
  • Provide feedback, conduct performance discussions and reviews, recognize strong performance, and address attendance, conduct, or performance concerns with Human Resources.
  • Support hiring, interviewing, selection, onboarding, training, engagement, development, and retention activities.
  • Coach, mentor, and develop employees and emerging leaders; identify development opportunities and support succession planning.
  • Communicate company information, policy changes, production updates, and business priorities consistently across shifts.
  • Ensure company policies, work rules, procedures, quality standards, and regulatory requirements are communicated, understood, and followed.
  • Collaborate with other supervisors and functional partners to coordinate shared resources, resolve cross-functional problems, and support site and customer priorities.
  • Support customer complaint investigations, corrective actions, audits, and other quality-system activities as assigned.
  • Prepare and communicate production, staffing, overtime, attendance, quality, delivery, and operational updates to the Production Operations Manager and stakeholders.
  • Promote a respectful, inclusive, accountable, and team-oriented work environment across both shifts.
  • Support continuous improvement initiatives and perform other duties as assigned; marginal functions may also be required.

Benefits

  • Health insurance
  • Dental insurance
  • Company-paid life insurance
  • Short- and long-term disability coverage
  • 401(k) plan with generous company match
  • Vacation, personal days, and holidays
  • Continuing education reimbursement program
  • Flexible spending accounts
  • Competitive, merit-based salary
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