Production Supervisor Service Dispatcher

Bretz RV & Marine•Liberty Lake, WA

23h•Onsite

About The Position

At Bretz RV & Marine, our culture is more than words. It is visible in each leader’s commitment to our company’s core values of passion, teamwork, growth, family, and profitability. With multiple locations across Montana, Washington, and Idaho, Bretz RV & Marine is the largest dealership in a five-state area, and we are growing rapidly. Here at Bretz, we are more than a team; we are a community. The Bretz community brings the company’s values to life while delivering exceptional outcomes. We pride ourselves on hiring and developing employees who demonstrate a passion for what they do, loyalty to the company and our commitment to our customers, and a drive to succeed individually and as a team. At Bretz, we offer you more than just a job. We offer you the chance at an exciting and rewarding career that you will genuinely enjoy. We value excellence, integrity, and hard work from every employee to deliver Bretz's high standards and performance to all our customers. Our busy dealership is in need of a shop dispatcher. The ideal candidate for this position would be high energy, fast-paced, organized, and be able to work under pressure. This is a very rewarding position for the right person, that person should come from a mechanical background, be professional, responsible, and have an excellent work ethic. If this sounds like you, then this career path is for you. The employer has identified this position as a safety-sensitive position and requires pre-employment drug screening, including for non-psychoactive THC.

Requirements

High school diploma and/or graduate of an applicable trade school in a mechanical or construction field.
6 months related experience as a shop dispatcher and/or training; or equivalent combination of education and experience.
Must have proven leadership skills and abilities
Strong computer, typing and communication skills are a must.
Driver License required
Clean and insurable driving record

Nice To Haves

RV Technician Certification school is provided when you join our team, most of which is provided on-site, however, some travel may be required.

Responsibilities

Manage work orders and distribute them to RV technicians
Communicate with Service Manager, Shop Foreman, and Service Writers to keep them informed at all times of available shop capacity.
Review all repair orders, determine the time required to perform work, and when work is to be started so that it is finished promptly.
Communicate with lot porters to have RV’s moved in and out of the shop safely and efficiently, assist with moving when needed
Perform quality control checks
Maintain strict adherence to dealership policies on RV care and operation
Attend company and factory training
Keep current with factory technical bulletins
Answer service phone calls and follow up when needed