Production Manager - Snow Management/Landscape Maintenance

East Coast Facilities•Glen Burnie, MD

About The Position

The Production Manager - Snow Management/Landscape Maintenance oversees assigned field workers, fleet and resources, and recurring or project-based work production. Production Managers generally oversee 3–5 Crew Leaders and their crews; a Senior Production Manager may oversee additional crews. A Field Supervisor may also be assigned to assist with production oversight. The role covers planning, scheduling, dispatching, in-field training, supervision and development, quality control, productivity, and direct cost management. It reports to the designated Operations Manager or Director of Operations.

Requirements

Proficiency in English is required.
Must have a valid driver's license and driving record that meet the company's underwriting standards.
Must pass security background checks that meet the company's underwriting standards.
Must not use illicit drugs during employment.
Must be able to work long hours during emergency or urgent responses and winter-weather storm management operations.
Must occasionally lift and/or move up to 60 pounds.
Must be able to perform the physical activities described, including frequent standing, walking, and sitting, and occasional handling, reaching, climbing or balancing, and stooping, kneeling, or crouching.

Responsibilities

Work with the Operations Manager to schedule production on the team calendar.
Source, pick up, and deliver materials to the Service Center or job sites.
Purchase supplies and materials under purchasing guidelines using a company purchasing card or requisition system.
Print and deliver work tickets to assigned Crew Leaders.
Close production tickets in Omnia-SDS and review job-costing reports.
Be present for Egress and assist with execution of The ECF Egress Standard.
Dispatch assigned crews and coordinate with other Production Managers or the Operations Manager when equipment or personnel are short.
Supervise field crews and manage production, job-hour budgets, and material budgets.
Maintain field safety, production, and quality guidelines.
Ensure fleet is maintained and operated safely, and report and schedule essential repairs promptly.
Ensure assigned fleet, personnel uniforms and grooming, facility cleanliness, and job sites meet corporate professional-image standards.
Complete required management paperwork and reports.
Communicate with clients when appropriate, provide production updates, field client requests, and pass them to the Operations Manager for handling.
Perform quality-control audits and identify project opportunities for customers.
Assist with estimating and takeoffs for proposals as requested by leadership.
Prepare estimates and proposals as requested by leadership and present proposals to customers as requested.
Attend client meetings with Account Executives or leadership when required.
Interview, screen, and hire field workers as directed by leadership, and assist with employee orientation.
Train Crew Leaders and Crew Members in the field on technical skills, safety, and soft skills.
Apply appropriate disciplinary protocols to subordinates.
Attend and support specialized training courses for field personnel.
Help employees build their careers.
Travel throughout the local Service Center’s market and, when required for training, to another Service Center or Corporate Offices.
Pass required security background checks and maintain a valid driver’s license and driving record that meet underwriting standards.