Production Lead (Burbank)

Goodwill Industries Of Southeastern Louisiana•Baton Rouge, LA

About The Position

The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while following company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role supports production goals, donation processing, a clean and safe store environment, and effective performance by production staff.

Requirements

High school diploma or GED and six months of supervisory experience, or a minimum of 90 days in the service industry.
Ability to read, write, and communicate clearly in English.
Ability to interact professionally and productively with a diverse array of people.
Ability to work a flexible schedule at short notice, including nights and weekends, and occasionally long hours.
Ability to use repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
Ability to work in a fast-paced environment with occasional high-volume periods.

Nice To Haves

Prior work experience in the service industry is preferred.

Responsibilities

Assist the Store Manager or Production Manager in achieving or exceeding monthly and annual production goals and help implement a contingency plan when goals are not being met.
Meet production guidelines of at least 110 garments per hour with a minimum quality standard of 90%.
Ensure donated goods are properly processed and ready for the sales floor, and produce donated goods adequately in the backroom.
Model professional performance for employees and trainees.
Help create a positive public image through a clean store, attractive displays, and presentable, personable personnel.
Maintain safe and appropriate conditions in the backroom and keep the store clean and free of hazards, including vacuuming, mopping, dusting, and cleaning bathrooms.
Observe personnel and safety policies and procedures and ensure Production Associates comply with them.
Be able to perform the duties of Production Associates.
Attend regularly scheduled shifts assigned by the manager.
Establish and maintain effective working relationships with store and production personnel and motivate them to perform at their best.
Market Goodwill and explain its mission to the general public.
Complete Retail training successfully.