Production Lead (Slidell, LA)
About The Position
The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while complying with company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role involves processing donated goods for the sales floor, supporting production goals, maintaining safe and clean store and backroom conditions, and serving as a positive role model for employees and trainees. The Production Lead must also be prepared to work at an attended donation center on an alternate schedule with no prior notice.
Requirements
- High school diploma or GED and six months of supervisory experience, or a minimum of 90 days in the service industry.
- Ability to read, write, and communicate clearly in English.
- Ability to interact professionally and productively with a diverse array of people.
- Ability to work a flexible schedule at short notice, including nights and weekends, and occasionally long hours.
- Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
- Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
- Ability to function in a fast-paced work environment with occasional periods of high volume.
- Ability to perform the job duties of Production Associates.
- Successful completion of Retail training.
Nice To Haves
- Prior work experience in the service industry is preferred.
Responsibilities
- Assist with day-to-day store operations and production performance to meet or exceed budget and comply with company standards, policies, and procedures.
- Perform supervisor duties when assigned by the Store Manager or Production Manager, and act in a supervisory capacity during scheduled work hours.
- Reach production guidelines of at least 110 garments per hour while meeting a minimum quality standard of 90%.
- Ensure donations are properly processed and ready to go onto the store floor.
- Model professional performance for employees and trainees.
- Process donated goods in the backroom and help create a positive public image through a clean store, attractive displays, and presentable, personable personnel.
- Maintain safe and appropriate conditions in the backroom.
- Keep the store clean and free of hazards by vacuuming, mopping, dusting, and cleaning bathrooms.
- Observe personnel and safety policies and procedures, and ensure Production Associates comply with them.
- Be able to perform the job duties of Production Associates.
- Attend regularly scheduled shifts assigned by the manager.
- Assist the Store Manager or Production Manager in achieving or exceeding monthly and annual production goals, and help implement contingency plans when goals are not being met.
- Establish and maintain effective working relationships with store and production personnel and motivate them to perform at their best.
- Market Goodwill and explain its mission to the general public.
- Complete Retail training successfully.
- Work an alternate schedule at an attended donation center when assigned, potentially without prior notice.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
