Production Lead (Hammond, LA)
About The Position
The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while complying with company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role helps process donated goods for the sales floor, supports production goals, maintains safe and clean work areas, and serves as a positive role model for employees and trainees. The position involves frequent physical exertion and movement in conditioned indoor temperatures, with occasional exposure to outdoor temperatures and weather. An alternate work schedule may include working at an attended donation center without prior notice. The role may require a flexible schedule, including nights, weekends, and occasionally long hours.
Requirements
- High school diploma or GED and six months of supervisory experience, or a minimum of 90 days in the service industry.
- Ability to read, write, and communicate clearly in English.
- Must successfully complete Retail training.
- Ability to work a flexible schedule at short notice, including nights and weekends, and occasionally long hours.
- Ability to perform repetitive hand movements and prolonged standing and walking, as well as frequent bending, stooping, and stretching.
- Ability to function in a fast-paced work environment with occasional periods of high volume.
Nice To Haves
- Prior work experience in the service industry is preferred.
Responsibilities
- Assist with day-to-day store operations and production performance to meet or exceed budget while following company standards, policies, and procedures.
- Perform supervisory duties when assigned by the Store Manager or Production Manager, and act in a supervisory capacity during scheduled work hours when needed.
- Meet production guidelines of at least 110 garments per hour with a minimum quality standard of 90%.
- Ensure donated goods are properly processed and ready for the store floor, and produce donated goods adequately in the backroom.
- Serve as a positive role model for employees and trainees in professional performance.
- Help create a positive public image of Goodwill through a clean store, attractive displays, and presentable, personable personnel.
- Maintain safe and appropriate conditions in the backroom.
- Keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms.
- Observe personnel and safety policies and procedures, and ensure Production Associates comply with them.
- Be able to perform the job duties of Production Associates.
- Attend regularly scheduled shifts assigned by the manager.
- Assist the Store Manager or Production Manager in achieving or exceeding monthly and annual production goals, and help implement a contingency plan if goals are not being met.
- Interact professionally and productively with a diverse array of people.
- Market Goodwill and explain its mission to the general public.
- Establish and maintain effective working relationships with and among store and production personnel, while motivating them to perform at their best.
- Work a flexible schedule at short notice, including nights and weekends, and occasionally long hours.
- Perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
- Engage in prolonged standing and walking, and frequent bending, stooping, and stretching.
- Function in a fast-paced work environment, including occasional periods of high volume.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
