Production Coordinator

Ashworth Awards•North Attleborough, MA
•$55,000 - $62,000•Onsite

About The Position

Ashworth Awards is seeking a highly organized, detail-oriented Production Coordinator to help keep its manufacturing operations running smoothly. The role coordinates customer orders from initial production planning through completion, working with Production, Purchasing, Receiving, Sales, Design, vendors, and Business Operations. It focuses on organization, communication, and execution rather than formal employee management. The position is on-site in North Attleboro, Massachusetts, Monday through Friday, 8:00 AM to 4:30 PM, and reports to the General Manager. The coordinator monitors production schedules and order status, helps prioritize work, reviews paperwork, tracks orders through production, communicates schedule changes, and follows up on tasks and dependencies. The role also tracks material and supply needs, coordinates vendor orders and deliveries, maintains records, and addresses shortages or delays. It provides day-to-day workflow direction and helps resolve routine production-flow issues, while escalating significant disruptions, safety concerns, and employee policy or conduct matters to the General Manager. The coordinator maintains schedules, trackers, paperwork, status reports, and information in company systems and spreadsheets, and identifies opportunities to improve organization, communication, and workflow. The role does not make employee-relations, corrective-action, organizational, time-off, scheduling, or payroll decisions, and does not enforce policy. Leadership owns and approves policies and final decisions. The position may step in during urgent situations only when a manager is unavailable. Ashworth Awards describes itself as a recognition partner with more than 60 years of experience, supporting race directors, event organizers, coaches, and organizations. The role offers the opportunity to expand operational knowledge and responsibilities as the company grows, with potential progression into Production Management as business needs and the role evolve.

Requirements

  • At least 5 years of experience in manufacturing coordination, production coordination, production planning, or operations in a physical-product and multi-product environment.
  • Experience working directly on a manufacturing or production floor, observing workflows, identifying bottlenecks, and coordinating solutions with production team members.
  • Experience creating, documenting, or updating Standard Operating Procedures (SOPs), work instructions, or other process documentation.
  • Ability to coordinate production schedules, prioritize orders, track materials, and follow up with vendors or internal departments.
  • Strong organizational, communication, and problem-solving skills, including the ability to manage competing deadlines and shifting priorities.
  • Experience with ERP systems, inventory tracking, or production management software.

Nice To Haves

  • Enjoys hands-on work and spending time on the production floor to understand workflows.
  • Able to spot inefficiencies and develop practical solutions.
  • Skilled at organizing priorities and ensuring tasks are followed through.
  • Able to turn complex processes into clear, easy-to-follow instructions.
  • Proactive and collaborative, with interest in improving a growing manufacturing operation.

Responsibilities

  • Monitor production schedules, order status, deadlines, and shipping commitments.
  • Help prioritize orders according to due dates, customer commitments, material availability, and production capacity.
  • Review production paperwork and order details for accuracy and completeness.
  • Track orders through each production stage, follow up on outstanding tasks, and identify potential delays.
  • Communicate schedule updates and coordinate handoffs between production areas and departments.
  • Monitor material and supply needs against the production schedule.
  • Coordinate with Purchasing, Receiving, and vendors to track orders, deliveries, and material availability.
  • Complete supply and vendor orders that directly affect Manufacturing.
  • Follow up on shortages, late deliveries, and supply issues that could affect production.
  • Maintain accurate records of vendor communications, material status, and order-related updates.
  • Work with production team members and team leads to communicate priorities and clarify next steps.
  • Help resolve routine scheduling, documentation, and production-flow issues.
  • Escalate significant production disruptions, safety concerns, and employee policy or conduct matters to the General Manager.
  • Identify recurring problems and recommend practical improvements.
  • Provide day-to-day workflow direction and help coordinate work between production areas.
  • Maintain accurate production schedules, order trackers, paperwork, and status reports.
  • Update order information in company systems and spreadsheets.
  • Follow up on approvals, materials, and other dependencies to prevent orders from stalling.
  • Identify opportunities to improve organization, communication, and workflow efficiency.

Benefits

  • Full-time opportunity in a collaborative manufacturing environment.
  • Opportunity to expand operational knowledge and responsibilities as the company grows.
  • Potential career progression into Production Management as business needs and the role evolve.
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