Production Coordinator
About The Position
The Production Coordinator supports the smooth execution of roofing projects by coordinating resources, materials, logistics, and communication among vendors, sales leaders, project managers, subcontractors, and customers. The role helps transition projects from sales and planning to subcontractor labor completion, with the goal of delivering projects on time, within budget, and to quality standards. The coordinator performs material take-offs and procurement coordination, develops and maintains project schedules in Service Titan, and keeps stakeholders informed about project status and changes. The role also supports sales and project managers, maintains accurate project documentation, reviews records for quality and accuracy, responds to customer inquiries, generates project and KPI reports, and contributes to workflow improvements.
Requirements
- Experience with Service Titan or similar project management software.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented approach with a focus on accuracy.
- Ability to work collaboratively in a team-oriented environment.
Responsibilities
- Perform material take-offs based on project requirements.
- Coordinate with suppliers to procure necessary materials and update project records with material details and costs.
- Develop project schedules based on the scope of work and align schedules with project managers and available resources.
- Input and maintain project timelines in Service Titan.
- Serve as a primary point of contact for project managers and salespeople, responding promptly to inquiries, calls, and emails.
- Relay project-related information to relevant stakeholders and promptly communicate changes in scope, timeline, or resources.
- Collaborate with project managers to support project execution and address challenges or issues.
- Assist the sales team with post-sales queries and provide project status, timeline, and other relevant information.
- Coordinate the transition from sales to project execution.
- Maintain accurate, up-to-date, organized, and accessible project documentation, and archive completed projects and related documents.
- Review project data for accuracy and completeness and correct discrepancies in project records.
- Engage with customers to gather project details and handle inquiries and concerns professionally.
- Generate reports on project status, completion, and relevant metrics, and provide leadership with updates on project-related KPIs.
- Identify workflow improvement opportunities and collaborate with team members to implement efficiency-enhancing measures.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
