The Creek, Production Cook

Seneca Gaming Corporation•Buffalo, NY

12d

About The Position

The Production Cook prepares and cooks a variety of menu items, follows recipes, and is accountable for daily food production. Duties are performed in accordance with Seneca Gaming Corporation policies and procedures, Internal Control Standards, and objectives. The cook rotates among kitchen stations and restaurants, maintains food safety and sanitation standards, reviews production needs, and provides courteous service to guests. The role operates within a casino food-and-beverage environment that may be fast-paced, noisy, and exposed to hot and cold temperatures and permitted smoking. Hours are determined by a 24-hour schedule.

Requirements

Must be at least 18 years old upon employment.
High school diploma or equivalent required.
Two years of intermediate cooking skills required.
Previous customer service experience required.
Excellent communication skills, including the ability to read, write, and speak effectively with employees and customers.
Ability to interact effectively with customers and employees.
Ability to resolve problems or conflicts diplomatically and tactfully.
Ability to stand, walk, and move through all areas of the casino food-and-beverage operation.
Ability to maintain physical stamina and an appropriate mental attitude while working under pressure in a fast-paced casino environment.
Ability to handle objects weighing up to 50 pounds.
Ability to follow basic safety precautions.

Nice To Haves

Culinary education or experience preferred.

Responsibilities

Rotate between cooking stations and restaurants in hot areas, preparing assigned foods and refilling or replacing steam-table pans with specified garnishes.
Work across kitchen stations, including roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté, and high-volume quantity cooking.
Maintain food temperatures in accordance with regulatory and/or ServSafe standards.
Label, date, and rotate products to ensure safe storage and sanitation.
Use recipes, kitchen equipment, and appropriate cooking and preparation techniques.
Review production schedules to determine food-preparation requirements, including variety and quantity.
Assemble supplies and equipment needed for daily cooking activities.
Follow production sheets and maintain other required records.
Regulate oven, broiler, and grill temperatures.
Prepare food using a variety of pots, pans, and equipment.
Work cooperatively with others in a strenuous environment.
Report to work on time, well-groomed, and in full uniform with badge on the upper left side.
Provide prompt, friendly, and courteous food and beverage service to guests.
Maintain a hospitable, polite, and professional manner with guests, coworkers, management, and staff.
Understand and comply with information-security policies and procedures, including the Seneca Gaming Corporation Acceptable Use Policy.
Meet attendance guidelines and comply with regulatory, departmental, and company policies.
Complete required SGC training programs within nine months of commencing employment.
Attend necessary meetings.
Perform duties and meet requirements and expectations as they may change as needed.