Production Control Coordinator (Cleared Only)

Chugach Government Solutions•ANNAPOLIS JUNCTION, MD

9d•Onsite

About The Position

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Requirements

High school diploma or equivalent GED.
Demonstrate at least three (3) years of experience in a coordinator/clerical work environment.
Demonstrate at least one (1) year experience in a database/dispatch environment.
Demonstrate acceptable written, verbal, and organizational skills.
Demonstrate acceptable telephone etiquette and customer service skills.
Demonstrate proficiency in Microsoft Excel.
Ability to deal with a variety of people in a professional, courteous manner in diversified situations.
Ability to pass pre-hire background and drug screen.
U.S. Citizenship.
Possess the required security clearance.
Valid driver’s license with acceptable driving record.
Ability to work overtime as needed.

Nice To Haves

Maximo or other CMMS experience.

Responsibilities

Professionally and timely responds to customer requests and inquiries. Updates call logs.
Responds effectively to incoming calls and requests, i.e. resolves problems/concerns, research inquiries, document interaction, determines priority, distributes to work teams, etc.
Evaluates material levels from production usage to generate purchasing request that replenish inventory stock based on par levels.
Communicates frequently with management and customers regarding status of services, reports, materials, orders, etc.
Accurately and timely completes service orders in accordance with standard operating procedure.
Accurately and timely records, through the computer maintenance management system, work details such as location and asset information, work order classification, comments, status updates, labor and materials.
Compiles and analyzes records and reports on production.
Performs administrative functions, to include printing, filing, faxing, and scanning, as needed.
Supports other department staff as needed or directed.
Adheres to the established company safety, personnel policies and standard operating procedures.