Production Associate - Powers Store

Goodwill of Colorado • Colorado Springs, CO

1d

About The Position

The Production Associate processes and sorts donated items according to company quality standards and guidelines, determining which items are suitable for sale. Work includes pricing and testing items as needed and keeping production and sales-floor areas organized, stocked, clean, and presentable. The associate may interact with customers, answer product questions, and provide excellent customer service. Depending on business needs and training, the associate may work with hardlines, softlines, housewares, electronics, mechanical goods, books, shoes, donations, or E-Commerce products. The role is based in a fast-paced, goal-driven environment and may include cross-training and backup duties in other areas.

Requirements

• High school diploma or equivalent preferred.
• One year of retail experience preferred.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess product quality and value, make pricing judgments, and research values as needed.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule, which may include weekends, evenings, and holidays, with occasional overtime.
• Ability to meet the physical demands of the role, including lifting and carrying items and frequent standing, walking, reaching, bending, and other listed movements.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and quality.
• Hang, size, price, tag, and prepare items for the sales floor.
• Inspect and quick-test plug-in or battery-operated items to confirm they are in workable condition.
• Price products according to Goodwill quality and value standards, researching values when necessary.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor to refresh the selection.
• As assigned, process E-Commerce products, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, and safety processes.
• Keep work areas clear and organized and follow continuous improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• Work in donations or other trained areas as business needs require.

Benefits

• DailyPay access to earned pay on the employee's preferred schedule.
• Public Service Loan Forgiveness eligible employer.
• Eligible full-time employees in Retail and Sales/Operations may receive medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Eligible full-time employees may receive paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participants must be at least 18 years old.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED