Production Associate

Sage Solutions Group•Ann Arbor, MI
•Onsite

About The Position

The Production Associate – Quality & Logistics supports daily operations through quality control inspections, production scheduling, inventory coordination, and warehouse activities. The role helps ensure products move efficiently through the organization while maintaining quality and service standards. The ideal candidate is organized, detail-oriented, proactive, able to balance multiple priorities and learn new systems, and communicates effectively across departments. Regular and routine onsite attendance is required.

Requirements

  • High school diploma or equivalent.
  • Experience using Microsoft Outlook, Microsoft Teams, and Microsoft Excel.
  • Strong organizational and time-management skills.
  • Excellent attention to detail and accuracy.
  • Ability to prioritize multiple tasks and meet deadlines.
  • Ability to follow established processes and instructions.
  • Strong written and verbal communication skills.
  • Experience in operations, logistics, warehouse, manufacturing, inventory control, quality control, or production environments.
  • Team player with a positive attitude, adaptability, and willingness to collaborate and learn from others.

Nice To Haves

  • Some college education.
  • Passion for music and some experience with musical instruments.
  • Experience with ERP systems, particularly NetSuite.
  • Experience with scheduling, inventory management, work orders, or process coordination.
  • Knowledge of string instruments.

Responsibilities

  • Inspect string instruments and related products to ensure they meet established quality standards.
  • Identify, document, and communicate quality concerns, and assist with corrective actions as needed.
  • Perform quality checks on incoming, in-process, and completed products.
  • Coordinate and maintain production schedules to support efficient workflows and on-time work order completion.
  • Monitor work order progress and communicate schedule changes or delays to appropriate team members.
  • Pick materials and components required for production activities.
  • Perform light material handling and inventory movement within the facility.
  • Assist with inventory management, including cycle counts, inventory audits, and maintaining inventory accuracy.
  • Use NetSuite and other company systems to enter, update, and maintain operational, inventory, and production information.
  • Create, maintain, and analyze spreadsheets and reports using Microsoft Excel.
  • Communicate with team members across Operations, Production, Warehouse, Purchasing, and other departments.
  • Support shipping, receiving, and fulfillment activities as needed.
  • Maintain accurate quality control, inventory, and production records and documentation.
  • Identify opportunities for process improvement and operational efficiency.
  • Follow company policies, procedures, and safety guidelines.
  • Maintain a clean, organized, and safe work environment.
  • Participate in cross-functional projects and perform other duties as assigned.

Benefits

  • 401(k)
  • 401(k) matching
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability
  • Generous paid time off
  • Employee discount program
  • Pet insurance
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