Production Associate

COLLETTE TRAVEL SERVICE • Providence, RI

6d • Hybrid

About The Position

Collette is hiring a Production Associate for its Production/Distribution Team. This hybrid role is based at the company’s headquarters in Pawtucket, Rhode Island. The Production Associate prepares and quality-checks guest travel documents, manages daily workflow so travelers receive documents promptly, and monitors and processes the department’s internal phone queue and email inbox. The role also requires flexibility to perform other duties as assigned. The position offers a starting pay of $17.00–$17.50 per hour.

Requirements

• Basic computer skills, including opening, saving, and sending electronic files; using email; and using Microsoft Word or other Microsoft Office programs such as Excel to enter data.
• Ability to learn the Production System.
• Detail-oriented and organized self-starter.
• Ability to multitask and prioritize workflow.
• Ability to work productively and proficiently both independently and as part of a team.
• Ability to work a flexible schedule, including occasional overtime and holidays.
• Curiosity and commitment to continuous learning, including actively exploring and leveraging AI and other emerging technologies to improve processes and drive efficiency.

Responsibilities

• Use Collette systems to create and proof documents for travelers.
• Manage daily workflow to ensure travelers receive their documents in a timely manner.
• Monitor, respond to, and process the department’s internal phone queue and email inbox.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed