Production Associate

COLLETTE TRAVEL SERVICE INC•Providence, RI
•$17 - $18•Hybrid

About The Position

Collette is seeking a Production Associate to join its Production/Distribution Team in a hybrid role based at the company’s headquarters in Pawtucket, Rhode Island. The role is responsible for preparing and quality-controlling guest travel documents. The Production Associate uses Collette systems to create and proof documents, manages daily workflow so travelers receive documents on time, and handles the department’s internal phone queue and email inbox. The position also requires flexibility to perform other assigned duties. Collette describes itself as a family-owned tour operator and highlights a people-focused, value-oriented team, opportunities to learn and grow, and a commitment to serving local communities and creating travel experiences. Starting pay is $17.00–$17.50 per hour.

Requirements

  • Basic computer skills, including opening, saving, and sending electronic files; using email; and using Microsoft Word or other Microsoft Office programs such as Excel to enter data.
  • Ability to learn the Production System.
  • Detail-oriented and organized self-starter.
  • Ability to multitask and prioritize workflow.
  • Ability to work productively and proficiently both independently and as part of a team.
  • Able to work a flexible schedule, including occasional overtime and holidays.
  • Curiosity and commitment to continuous learning, including exploring and leveraging AI and other emerging technologies to improve processes and organizational efficiency.

Responsibilities

  • Use Collette systems to create and proof documents for travelers.
  • Manage daily workflow to ensure travelers receive their documents in a timely manner.
  • Monitor, respond to, and process the department’s internal phone queue and email inbox.
  • Perform other duties as assigned.
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