Production Associate - Durango Store

Goodwill of Colorado • Durango, CO

3d • Onsite

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines to determine which items are suitable for sale. Work includes pricing and testing items as required and keeping the sales floor stocked, organized, clean, and presentable. The associate may interact with customers and is expected to communicate responsively and provide excellent customer service.

Depending on business needs and training, the associate may work with hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, and may occasionally work in donations. The role may also include processing e-commerce products. This is a fast-paced, goal-driven position with productivity standards and key performance indicators. Employees must follow retail center policies, safety procedures, and continuous improvement standards, and may be cross-trained or assigned additional duties as required.

Requirements

• Ability to perform the essential duties satisfactorily; reasonable accommodations may be available for individuals with disabilities.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies and follow company standards.
• Ability to assess product quality and value, make pricing judgments, and research product value as needed.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards and assigned key performance indicators.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-powered items as needed.
• Price items according to Goodwill quality and value standards, researching items when needed.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, and safety processes.
• Keep work areas clear and organized and follow continuous improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties as required.

Benefits

• Eligible for DailyPay, a voluntary benefit that provides access to earned pay on an employee-selected schedule.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax Roth contributions; employees must be at least 18 years old to participate.
• Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED