Associate - Production FT (Bandera)

Goodwill San Antonio•San Antonio, TX

3d•$16 - $16•Onsite

About The Position

The Production Associate loads and unloads donated goods, sorts textiles and other merchandise, distributes donations for processing, shipping, or storage, performs basic record keeping, and supports other retail operations. The role also provides courteous service to donors and customers, maintains organized and safe work areas, and follows inventory, loss prevention, and compliance procedures. Work location is Bandera/1604 in San Antonio, Texas, with travel to various Goodwill locations. The position is full-time with a varying schedule that may include days, nights, weekends, and holidays.

Requirements

At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
Ability to bend, lift, grasp, and move continuously throughout the day.
Ability to meet the physical requirements of the position.
Good verbal communication skills and ability to work effectively as part of a team.
For positions requiring driving: valid driver’s license, automobile insurance coverage, and ability to travel as needed when driving a personal vehicle for company business.
Two-person lifting of some heavy objects may be required.

Responsibilities

Greet donors and customers, accept donations at the donation station, and issue donor receipts courteously.
Handle and sort donated goods into appropriate containers.
Load, unload, and move donated goods and materials, including furniture, using a hand truck onto or from pallets, racks, or shelves.
Supply team members with materials and containers by checking stations and restocking supplies.
Sort and price donated items, garments, and hard-line goods with limited supervision, and monitor and record production levels.
Tag, rotate, and place products on shelves according to guidelines.
Keep aisles clear of debris and obstructions and maintain clean, organized work areas and facilities.
Inform a Team Leader or Manager about possible safety hazards.
Sweep, empty trash cans, and dispose of trash in appropriate containers while maintaining housekeeping standards.
Follow loss prevention, inventory control, and compliance procedures.
Maintain regular, dependable attendance and punctuality.
Assist customers by greeting them, answering questions, and responding to concerns in a positive, professional, and friendly manner.
Help safeguard Goodwill team members and property from harm, damage, or theft.
Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.
For roles requiring driving, maintain a valid driver’s license and automobile insurance and travel as needed when using a personal vehicle for company business.