Associate - Production FT (Cibolo) (35278)

Goodwill San Antonio•Cibolo, TX

About The Position

The Production Associate loads and unloads donated goods, sorts textiles and other items, and distributes donations for processing, shipping, or storage. The role also includes basic record keeping and other retail operations duties. Production Associates provide courteous service to donors and customers, help maintain an orderly and safe workplace, and support Goodwill San Antonio’s mission of recirculating used goods and creating community opportunities.

Requirements

At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
Ability to bend, lift, grasp, and move continuously throughout the day.
Ability to perform two-person lifting of some heavy objects when required.
Good verbal communication skills and ability to work effectively as part of a team to achieve mission goals.
Ability to meet the physical requirements of the position.
For positions requiring driving: maintain a valid driver’s license and automobile insurance coverage, and travel as needed when using a personal vehicle for company business.

Responsibilities

Greet donors and customers at the donation station, accept donations, and issue donor receipts in a friendly and courteous manner.
Handle and sort donated goods into appropriate containers.
Load, unload, and move donated goods and materials, including furniture, using a hand truck; place items on or move them from pallets, racks, or shelves.
Restock supplies such as materials, boxes, barrels, and containers at team members’ workstations.
Sort and price donated garments and hard-line items with limited supervision, and monitor and record production levels.
Tag, rotate, and place products on shelves according to guidelines.
Keep aisles clear of debris and obstructions, and maintain clean and organized work areas and facilities.
Inform a Team Leader or Manager of possible safety hazards.
Sweep, empty trash cans, dispose of trash in appropriate containers, and maintain housekeeping standards.
Follow loss-prevention, inventory-control, and compliance procedures.
Maintain regular and dependable attendance and punctuality.
Assist customers by greeting them, responding to questions or concerns, and providing professional, friendly service.
Help safeguard Goodwill team members and property from harm, damage, or theft.
Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.