Production Associate

CertaPro Painters of Olympia, WA•Olympia, WA

4d•$60,000 - $75,000

About The Position

CertaPro Painters is a residential and commercial painting contractor serving homes and buildings throughout North America. The Production Associate helps deliver an exceptional customer experience by coordinating and overseeing painting projects, supporting job site teams, and ensuring that customer expectations are met. The role covers production, marketing, quality assurance, administration, safety, and business development functions. The position manages multiple projects from scheduling and materials coordination through crew communication and quality checks. It supports Job Site Supervisors, collaborates with sales and office staff, and helps recruit, develop, retain, and onboard supervisors. The Production Associate also ensures field programs are followed and oversees safety training, inspections, meetings, and compliance with applicable OSHA and EPA guidelines and required safety documentation. The position requires travel to job sites and availability Monday through Friday, with some Saturdays and potentially some nights depending on project needs. Compensation includes competitive pay and benefits.

Requirements

A two-year degree in a related field or relevant work experience.
Current, unrestricted driver's license, reliable transportation, valid insurance, and a clean driving record; travel to job sites is required.
Expertise in multiple finishes and paint applications.
Exceptional communication skills and a friendly, positive demeanor.
Strong written and verbal skills, including proofreading, and basic math skills for estimating.
High attention to detail and a strong work ethic.
Basic computer skills.
A proven ability to set, meet, and exceed goals.
Ability to speak, read, and write English.
Ability to work Monday through Friday, with some Saturdays and potentially some nights depending on the project.
Meticulous, clean, detail-oriented approach and pride in work.
Results-driven approach.

Nice To Haves

Previous experience in the paint industry.
Spanish-speaking skills.

Responsibilities

Manage multiple projects, including scheduling with customers and crews, coordinating materials, reviewing job details with crews, communicating about projects daily, and conducting quality checks.
Serve customers with the objective of meeting their painting needs and building long-term customer relationships.
Support Job Site Supervisors and help build a strong team performance culture.
Work closely with sales and office staff to ensure customer expectations are met and projects are executed effectively.
Develop recruiting, development, and retention programs for Job Site Supervisors, and onboard them for production success.
Ensure field programs and systems are being executed.
Provide ongoing safety training and inspections and conduct safety meetings.
Ensure crews follow OSHA guidelines and EPA lead-safety guidelines, and possess and maintain required Material Safety Data Sheets (MSDS).