Production Associate - Circle Store

Goodwill of Colorado•Colorado Springs, CO

About The Position

The Production Associate processes and sorts donated items in a production environment according to company quality standards and guidelines, deciding which items are suitable for sale. Duties include pricing and testing items as required and keeping the sales floor stocked, organized, and presentable. The role may involve occasional customer contact, donations work, or processing e-commerce items. Associates may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, depending on business needs. This is a fast-paced, goal-driven position that requires meeting productivity standards and may include additional duties as needed. The position is full-time, pays $16.51 per hour, and has an application deadline of October 22, 2026. A varied schedule may include weekends, evenings, and holidays, with occasional overtime. The role is eligible for DailyPay. Full-time Retail, Sales/Operations employees are eligible for medical, dental, vision, short- and long-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, voluntary supplemental benefits, and paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. Employees may contribute to the retirement plan, subject to the age requirement for participation.

Requirements

  • Ability to perform the essential duties satisfactorily, with reasonable accommodations as needed.
  • Attention to detail and ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to assess product quality and value and make pricing decisions, including researching value as necessary.
  • Ability to see color.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
  • Ability to meet the physical demands described, including frequent standing and walking, continuous light lifting, and handling items of varying weights.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.

Responsibilities

  • Meet or exceed productivity standards and key performance indicators for assigned duties.
  • Sort donated items by type, season, color, and product quality.
  • Hang, size, price, tag, and prepare products for sale on the sales floor.
  • Inspect and quick-test plug-in or battery-operated items as needed.
  • Price items according to company standards for quality and value, researching items when necessary.
  • Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
  • Provide customer service to customers and fellow staff, including answering product questions as needed.
  • Rotate or remove old or unsold products from the sales floor in a timely manner.
  • Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
  • Follow retail center policies, procedures, safety processes, and continuous improvement standards.
  • Cross-train in other departments or areas and provide backup as required.
  • Work in donations or other trained areas as business needs require.

Benefits

  • Eligible for DailyPay, a voluntary benefit that provides access to pay on the employee’s schedule.
  • Full-time employees in Retail, Sales/Operations are eligible for medical, dental, and vision coverage.
  • Short-term disability, life and accidental death and dismemberment coverage, long-term disability, flexible spending accounts, and voluntary supplemental benefits are offered to eligible full-time employees.
  • Paid time off includes vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • Employees may contribute pre-tax or post-tax (Roth) to the retirement plan; participation requires being at least 18 years old.
  • Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
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