Production Administrator

Ken's Careers•Marlborough, MA

About The Position

The Production Administrator provides administrative support to the Production Manager and Team Leaders. The role supports production reporting, documentation, scheduling, supplies, employee uniforms, and department communications. The starting rate is $20.00 per hour. The Production Administrator monitors reporting accuracy and plant efficiency, helps address production and employee issues, and maintains administrative processes and equipment for the Production Department. Employment is contingent upon successful completion of a drug test, background screening, and pre-employment assessment.

Requirements

  • Associate's degree or equivalent from a two-year college or technical school; alternatively, one to two years of related experience and/or training, or an equivalent combination of education and experience.
  • Proficiency with Microsoft Office products, such as Excel and PowerPoint.
  • Ability to learn and navigate Ken's software platforms, including Composer, Ignition, and UKG (Kronos).
  • Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • Successful completion of a drug test, background screening, and pre-employment assessment is required for employment.

Responsibilities

  • Create daily cost-per-case tracking reports.
  • Publish a monthly scorecard comparing actual production performance with goals.
  • File production documentation, training records, schedules, and reports; clean and organize files daily.
  • Monitor and track uniforms for operations employees, organize pre-shift distribution, and ensure used uniforms are returned to laundry hampers; report uniform issues.
  • Coordinate employee appreciation event schedules.
  • Prepare daily Production Department labor reports and update morning paperwork and management scorecards.
  • Order supplies for the department and managers, manage Production Department orders, and maintain office equipment by ordering supplies and arranging service calls.
  • Improve the accuracy of AM paperwork, monthly tracking, Ignition downtime, and full-goods accuracy reporting by taking ownership of reporting.
  • Maintain the monthly safety-shoe sign-up sheet, answer employee questions, and route monthly shoe requests appropriately.
  • Maintain monthly communications among department team leads, managers, and Mobile.
  • Communicate guidelines effectively to employees and address employee concerns on a case-by-case basis; follow up on and resolve employee issues.
  • Report daily plant efficiency using Ignition and assist in identifying and communicating plant efficiency issues promptly.
  • Address inconsistencies in production reporting, labor overtime, and other required reports; communicate issues and work to correct them.
  • Maintain department accountability by addressing downtime and Impact sheet issues.
  • Monitor Composer 2.0 case reporting and ensure full-goods case quantities match Ignition.
  • Print daily shift schedules.
  • Create user IDs and provide general computer-system management for the Production Department.
  • Communicate unresolved issues and keep super users informed about issues resolved on the CDC system.
  • Perform other projects and duties as assigned.
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