Product Writer

Accenture Federal Services • Washington, DC

14d • $74,300 - $147,900

About The Position

At Accenture Federal Services, a technology company within global Accenture, the Product Writer creates clear, accurate, plain-language content for web applications. The role translates complex policy and program rules into content that helps users successfully complete and submit applications, while maintaining a consistent tone and voice and following style guide standards. The writer collaborates with product, design, research, and policy teams in an Agile environment and works with designs and prototypes to align content with flow logic and conditional states. The role also incorporates usability findings and stakeholder feedback and manages review cycles and approvals.

Requirements

• At least 3 years of professional experience in product writing, UX writing, or digital copywriting, with strong editing and proofreading skills.
• Experience working with cross-functional teams in an Agile environment.
• Ability to own content deliverables and explain content decisions.
• Familiarity with design and prototyping tools such as Figma or Axure.
• Proficiency in the Office suite, including tracked changes.
• Experience using SharePoint for document management and review workflows.
• Writing samples or a portfolio of work are required.
• Applicants for US employment must have work authorization that does not now or in the future require visa sponsorship.

Responsibilities

• Write and edit user-facing content for web applications, pages, and multi-step flows, including eligibility, account, and status updates, to ensure clarity and consistency across the user experience.
• Write and edit field-level copy such as labels, help text, and error messages, as well as notifications, transactional emails, and instructional content.
• Build subject matter expertise in product areas to strengthen content and support team members.
• Simplify complex policy information while preserving its meaning.
• Apply writing and style guide standards to user-facing content.
• Work with designs and prototypes to align content with flow logic and conditional states.
• Collaborate with product, design, research, and policy teams in an Agile environment.
• Incorporate usability findings and stakeholder feedback into content revisions.
• Manage review cycles and stakeholder approvals.

Benefits

• The company states it offers a wide variety of benefits; specific benefits are not listed in the posting.
• Hands-on experience, certifications, and industry training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed