Product Transformation Coach, VP III - State Street Investment Management

State Street • Boston, MA

4d • $120,000 - $217,500

About The Position

As Product Coach, VP at State Street Investment Management (State Street IM), the Product Transformation Coach will help accelerate adoption of a product-centric operating model. The role partners with business leaders, product managers, engineering and delivery teams, and cross-functional stakeholders to embed product management disciplines, customer-centric behaviors, and outcome-driven execution practices.

Reporting to the Managing Director, Lead for Product Transformation, the coach provides hands-on support to pilot teams and leaders, develops reusable playbooks and learning programs, assesses adoption barriers, and helps scale sustainable behaviors across the organization. The work combines product management expertise, coaching, facilitation, and transformation experience.

Requirements

• 7+ years of experience in product management, product coaching, transformation leadership, organizational effectiveness, agile coaching, or related disciplines; financial services experience is preferred.
• Demonstrated experience coaching cross-functional teams and leaders through adoption of product management practices and new ways of working.
• Strong working knowledge of product vision, discovery, customer research, value propositions, roadmaps, prioritization, OKRs, product metrics, and lifecycle management.
• Excellent facilitation, workshop design, coaching, mentoring, and stakeholder influence skills.
• Experience developing and delivering role-based training, playbooks, communities of practice, and capability-building programs.
• Ability to diagnose organizational and team barriers and translate observations into practical interventions and measurable improvements.
• Ability to work across business, technology, operations, data, architecture, risk, and control functions in a matrixed environment.
• Bachelor’s degree in business, finance, management, organizational development, technology, engineering, or a related field required.

Nice To Haves

• Experience supporting product operating model implementations, transformation pilots, or enterprise-scale adoption programs.
• Familiarity with AI-enabled product development and modern product delivery tools and practices.
• Product management, coaching, change management, Agile, or Scrum certifications.
• Advanced degree or relevant industry certifications.

Responsibilities

• Coach product leaders, product managers, and cross-functional teams on product management principles and product-centric ways of working.
• Guide teams in defining product vision, customer problems, value propositions, measurable outcomes, product strategies, roadmaps, and prioritization approaches.
• Help teams move from project-oriented execution toward persistent product ownership, continuous planning, and end-to-end outcome accountability.
• Facilitate product discovery, prioritization, roadmap, operating model, and retrospective workshops that translate strategic intent into practical team action.
• Support product operating model pilots and scaling initiatives across business and technology organizations.
• Assess team maturity, adoption barriers, role clarity, decision rights, and delivery friction, and recommend practical improvements.
• Design and deliver role-based learning, workshops, playbooks, templates, office hours, and communities of practice.
• Coach executives and managers on leadership behaviors, empowerment with guardrails, team structures, accountability, and decision-making in a product-centric organization.
• Partner with the Product Transformation team on governance, change management, communications, and stakeholder engagement.
• Help establish and track adoption metrics, team health indicators, product outcomes, and continuous-improvement measures.
• Gather feedback from teams and leaders to refine the product operating model, coaching approach, and enablement assets.
• Support adoption of AI-enabled tools and modern product delivery practices while reinforcing responsible use, appropriate governance, and customer value.
• Promote experimentation, transparency, learning, collaboration, and continuous improvement.

Benefits

• Retirement savings plan (401K) with company match.
• Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
• Paid time off including vacation, sick leave, short-term disability, and family care responsibilities.
• Access to an Employee Assistance Program.
• Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions.
• Eligibility for certain tax-advantaged savings plans.
• Inclusive development opportunities.
• Flexible work-life support.
• Paid volunteer days.
• Employee networks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior