Program Manager - Ways of Working Transformation, VP II - State Street Investment Management

State Street•Boston, MA

11d•$110,000 - $188,750•Hybrid

About The Position

State Street Investment Management is hiring an experienced Vice President II Program Manager in its Strategic Implementation team within the Chief Administrative Office. The role coordinates and drives the organization’s Ways of Working transformation, connecting workstreams and translating the target product operating model into an integrated execution plan. It maintains transparency across milestones, dependencies, risks, decisions, and outcomes. The position is based in Boston or London and expects four days in the office and one remote-work day per week. The Program Manager works across business teams, technology, operations, architecture, and other enabling functions to turn the organization’s direction into coordinated execution. The position supports pilots, capability development, governance, enablement, operating-model changes, and broader rollout and scaling. It also promotes product-centric and Agile practices, continuous improvement, and the responsible integration of AI-enabled capabilities and modern delivery practices. The role requires experience in cross-functional program management, enterprise transformation, product operating models, Agile delivery, and organizational change. The successful candidate will engage with stakeholders at all levels, maintain program governance and documentation, surface risks and decisions, and communicate concise updates and recommendations to senior leaders.

Requirements

A minimum of 10–12 years of relevant experience in program management, enterprise transformation, product management, Agile transformation, or related disciplines.
Demonstrated experience planning and leading cross-functional initiatives.
Strong communication, presentation, and influencing skills.
Experience establishing an organized, structured approach to change initiatives, with strong awareness of business risk.
Strong interpersonal skills for building relationships with business and technology partners.
Comfort interacting with all levels of the organization.
Ability to establish clear accountability and ownership for deliverables across teams while taking accountability for individual work.
Self-motivated and productive as a colleague.
Ability to act with urgency to keep essential plans on course and communicate issues effectively.
Ability to drive creative thinking and collaboration to surface strategic solutions.
Ability to solve complex problems.
Strong Microsoft Office skills.

Nice To Haves

Relevant experience preferably within financial services.
Prior experience with product operating model transformation and Agile delivery.
PMP, PgMP, PMI-ACP, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe, product management, or change management certification.

Responsibilities

Coordinate integrated program management for the Ways of Working transformation, connecting initiatives into a cohesive roadmap and execution plan.
Translate product operating model strategy into practical plans for pilots, capability development, governance, enablement, operating-model changes, and scaling.
Partner with business and technical leads to align workstream plans with the broader strategy and identify conflicts, gaps, and decisions requiring resolution.
Run program governance and operating cadence, including stakeholder management, status reporting, decision tracking, risk and issue management, and escalation of roadblocks.
Engage senior stakeholders to define outcomes, secure alignment, drive deliverables to completion, resolve conflicts, remove barriers, and escalate as needed.
Build stakeholder connections and ensure active engagement in governance, solution design, decision-making, and issue resolution.
Coordinate with leaders responsible for capability maturity, governance, business architecture, portfolio and funding, metrics and OKRs, enablement, culture, and technology delivery.
Support pilots and rollout activities, capturing lessons learned for subsequent releases, playbooks, and scaling plans.
Establish mechanisms to track transformation outcomes, adoption, and delivery progress beyond activity or milestone reporting.
Create and maintain the integrated roadmap and program documentation, including milestones, sequencing, dependencies, decision points, risks, issues, actions, and expected outcomes.
Identify and track risks, formulate data-driven remediation options and recommendations, obtain stakeholder buy-in, and ensure necessary follow-through.
Provide ongoing transparency and support to leadership across Investment Management and State Street; prepare concise senior-leader updates on progress, outcomes, risks, required decisions, and implications.
Apply a change management mindset and promote product-centric and Agile ways of working, including customer focus, outcome orientation, empowered teams, transparency, collaboration, and continuous improvement.
Contribute to the responsible integration of AI-enabled capabilities and modern delivery practices into the Ways of Working model.

Benefits

401(k) retirement savings plan with company match.
Insurance coverage, including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
Access to an Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, with certain sales-role exclusions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.