BMW Product Specialist - BMW Roseville $21/hr

AutoNation • Roseville, CA

4d

About The Position

The Product Specialist delivers comprehensive product information throughout the sales and aftersales processes. The dealership seeks creative individuals who provide world-class, customer-oriented support and offers professional sales and customer-service training. The successful candidate is a self-starter with a track record of customer satisfaction and attention to detail.

Success is measured by achieving targeted unit sales and gross profit, as well as the targeted Customer Satisfaction Index. Career-growth opportunities after success in the role may include Sales Manager, Financial Services Manager, or Service Advisor.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

• Prior sales experience is preferred but not required.

Responsibilities

• Welcome customers and listen to their needs.
• Use a consultative selling process to match customers with vehicles that meet their needs.
• Create a great vehicle delivery experience for customers.
• Follow up with customers to ensure satisfaction.
• Prospect through referrals and other creative approaches.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Transition customers to the Service Department to support their ownership experience.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website with offers from top providers and retailers.
• Opportunity to participate in the DRVPNK mission to raise and donate money to cancer research and treatment, in partnership with cancer charities nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED