BMW MINI Product Specialist (Sales Assistant; Hourly Pay) - BMW MINI of Dallas

AutoNation • Dallas, TX

2d

About The Position

The Product Specialist delivers comprehensive product information throughout the sales and aftersales processes. The role provides customer-oriented support and uses a consultative selling process to help customers choose vehicles that meet their needs. The specialist creates a positive vehicle delivery and ownership experience, follows up to ensure customer satisfaction, and builds loyalty. The dealership provides professional sales and customer-oriented training.

Success is measured by achieving targeted unit sales and gross profit, as well as the targeted Customer Satisfaction Index. The role may offer career growth opportunities into Sales Manager, Financial Services Manager, or Service Advisor positions.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and the ability to maintain an acceptable, safe driving record.

Nice To Haves

• Prior sales experience is preferred but not required.

Responsibilities

• Welcome customers and listen to their needs.
• Use a consultative selling process to match customers with suitable vehicles.
• Create a positive vehicle delivery experience.
• Follow up with customers to ensure satisfaction.
• Prospect through referrals and other creative approaches.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to assist customers effectively.
• Transition customers to the Service Department to support their ownership experience.
• Provide an exceptional customer experience to drive loyalty.
• Achieve targeted unit sales and gross profit.
• Achieve the targeted Customer Satisfaction Index.

Benefits

• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide, a website offering deals from providers and retailers.
• Opportunity to participate in the DRVPNK mission supporting cancer research and treatment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED